What are the responsibilities and job description for the TALINO Sales Specialist position at SUMURI LLC?
Position Summary
The TALINO Sales Specialist is a motivated and results-driven professional responsible for driving revenue by engaging with prospective and existing customers.
This role requires a strong understanding of SUMURI's TALINO forensic workstations, an ability to communicate complex technical information clearly, and a commitment to providing exceptional customer support throughout the sales lifecycle.
The ideal candidate excels in relationship-building, demonstrates meticulous attention to detail, and consistently delivers a high-quality customer experience.Key Responsibilities Sales & Revenue Generation - Proactively identify, engage, and nurture prospective customers to generate new business opportunities. - Manage the full sales cycle—from initial inquiry through quotation, follow-up, and closing. - Present and explain TALINO products, configurations, and capabilities to technical and non-technical audiences. - Work to meet and exceed monthly, quarterly, and annual sales targets. - Other duties as assigned.
Customer Relationship Management - Build and maintain strong, long-term relationships with customers, partners, and resellers. - Serve as a trusted advisor on TALINO solutions, ensuring customer needs are accurately understood and addressed. - Maintain consistent follow-up to ensure customer satisfaction and encourage repeat business. - Provide timely responses to customer questions, product inquiries, and support requests. - Other duties as assigned.
Product Expertise - Develop and maintain a deep understanding of TALINO forensic workstations, hardware configurations, and compatible SUMURI software solutions. - Stay informed about industry trends, competitive products, and evolving customer needs. - Work closely with internal teams—including engineering, production, and support—to ensure accurate product information is delivered to customers. - Other duties as assigned.
Sales Operations & Documentation - Prepare detailed and accurate quotations, proposals, and documentation with high attention to detail. - Ensure all customer interactions and sales activities are properly recorded in the CRM system. - Collaborate with the Production and Logistics teams to ensure smooth order processing and fulfillment. - Participate in trade shows, virtual demonstrations, and industry events as needed. - Other duties as assigned.
Qualifications
Required:
- Proven experience in sales, preferably in technology, hardware, or digital forensics industries.
- Strong verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Ability to manage multiple opportunities simultaneously in a fast-paced environment.
- Self-motivated with the ability to work independently and as part of a team.
Preferred:
- Familiarity with forensic hardware, digital forensics workflows, or related technologies.
- Experience working with CRM systems (e.g., HubSpot, Salesforce, Zoho).
- Technical proficiency or willingness to learn detailed hardware specifications. What We Offer
- Competitive wage
- Comprehensive benefits package.
- Opportunities for professional development and specialized training.
- A collaborative environment focused on innovation and excellence within the digital forensics community.