What are the responsibilities and job description for the Personal Lines Insurance Account Manager position at Sumser Insurance Professionals, Inc?
Location: Sandston, VA 23150
Salary: $50,000–$65,000 per year, based on experience
Job Type: Full-Time | In-Person
Schedule: Monday–Friday, 9:00 AM–4:30 PM
About the Opportunity
We're looking for a motivated, personable, and dependable Personal Lines Account Manager to become a key part of our Sandston, Virginia office.
This position offers a great balance of client relationship management, day-to-day insurance servicing, and opportunities to write new business. You'll work with an established book of clients while helping contribute to the continued growth of our agency.
We're an established, growing independent insurance agency that values strong relationships, teamwork, and professional development. We're looking for someone who takes pride in their work, enjoys helping people, and wants to build a long-term career with opportunities to grow.
Insurance experience is preferred, but we're willing to invest in training the right person.
What You'll Be Doing
- Manage and service an existing book of Personal Lines clients, including auto, home, renters, and umbrella insurance.
- Assist clients with policy changes, renewals, billing questions, and coverage needs.
- Build lasting relationships through proactive communication and exceptional customer service.
- Review client accounts to identify coverage gaps and opportunities to better protect their needs.
- Quote and write new business for existing clients, referrals, and prospective customers.
- Work with multiple insurance carriers to find appropriate coverage solutions.
- Collaborate with our team and contribute to the continued success of our Sandston office.
Who We're Looking For
- Friendly, professional, and genuinely enjoys helping people.
- Dependable, organized, and comfortable taking initiative.
- Strong communication and relationship-building skills.
- Detail-oriented with the ability to manage multiple responsibilities.
- Comfortable with technology and learning new systems.
- Motivated to learn, grow, and contribute to a team.
Qualifications:
- Previous insurance experience preferred, particularly in Personal Lines, but not required.
- Active Property & Casualty insurance license preferred, or willingness to obtain one with agency support.
- Customer service, account management, or sales experience is a plus.
Compensation & Benefits
- $50,000–$65,000 annual base salary, based on experience.
- Additional earning opportunities through new business production and performance incentives.
- Health insurance.
- IRA retirement plan with employer matching.
- Paid time off.
- Training and licensing support.
- Opportunities for professional development, career advancement, and increased responsibilities.
- Opportunity to expand your knowledge into Commercial Lines and Life Insurance.
- Monday–Friday schedule with no weekends.
Why Join Our Team?
We're a growing independent insurance agency that believes great service starts with great people. We take pride in our relationships with clients and in creating a supportive environment where our team members can succeed.
Our Sandston office is an important part of our agency, and we're looking for someone who wants to make a meaningful contribution while building a rewarding, long-term career.
If you're looking for a position where your work matters, your contributions are valued, and there's room to grow, we'd love to hear from you!
Apply Today
Please submit your resume through Indeed. We look forward to connecting with you!
Work Location: In person – Sandston, VA 23150
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Work Location: In person
Salary : $50,000 - $65,000