What are the responsibilities and job description for the Insurance Agent and Customer Service Representative position at Sump Insurance, Inc?
Position Summary:
We are seeking a professional, dependable, and customer-focused person to join our team. The ideal candidate will be organized, detail-oriented, comfortable working with customers, and proficient with computers. Previous insurance experience is preferred but not required. The successful candidate will be expected to obtain an insurance license after completing the initial training period.
Essential Duties and Responsibilities
Assist with insurance quotes, applications, policy changes, renewals, and other customer requests.
Correspond with customers and insurance carriers regarding insurance policies, coverage, billing and general policy information
Maintain accurate customer records and electronic files.
Maintain confidentiality of customer and company information.
Follow company procedures and applicable insurance regulations.
Qualifications
Previous insurance experience is preferred but not required.
Previous customer service, sales, administrative, or office experience is beneficial.
Strong computer skills are required.
Strong written and verbal communications skills.
Excellent organizational skills and attention to detail.
Ability to manage multiple tasks and prioritize responsibilities.
Professional telephone and customer service skills.
Dependable, responsible, and willing to learn.
Ability to work independently and as part of a professional office team.
Must be willing and able to obtain the required insurance license after the initial training period.
Pay: $20.00 - $40.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Work Location: In person
Salary : $20 - $40