What are the responsibilities and job description for the Print and Scan Support Specialist position at SumnerOne?
SumnerOne is seeking a Print and Scan Support Specialist to join our team at SumnerOne’s Print Shop in St. Louis, MO. In this role, you will perform high volume scanning of small and large format documents to digital cloud format. You will also be responsible for ensuring high level quality checks and communication with management on daily production.
Responsibilities:
Scanning:
- Scan small and large documents to a cloud base while ensuring the files are returned to their original status.
Documentation and Reporting:
- Maintain daily meter and service logs to ensure accurate count of items scanned and reporting to management for customer reporting.
Maintaining Equipment:
- Maintain scanning equipment to ensure quality performance of daily production and report service issues to SumnerOne Service Technicians.
Technical Proficiency:
- Utilize business software applications for documentation, reporting, and communication.
Physical Activity:
- Perform tasks involving standing, walking, bending, reaching, stretching, and climbing.
- Lift or move items weighing up to 50 lbs. as part of daily operations.
Mail and Courier Management:
- Receive, process, and coordinate outgoing print requests.
- Post outgoing USPS and international mail, ensuring compliance with shipping regulations.
- Run inserter for daily printed confidential documents that are mailed out for the clients customers.
Qualifications:
- Proficiency in standard business software applications, including Microsoft Office Suite.
- High volume production printing and wide format printing experience.
- Strong attention to detail and ability to manage multiple tasks efficiently.
- Effective communication and customer service skills, especially regarding confidentiality.
- Physical ability to perform tasks requiring extended periods of movement and lifting.
Why SumnerOne?
- Work-Life Balance: As a family-owned company, we truly value work-life balance, and make it a priority for all our employees.
- Career Growth: We’re committed to your growth, offering numerous opportunities for career advancement and professional development. (Fun fact: Many of our executive-level employees began their careers in entry-level roles. At SumnerOne, we value your unique strengths, interests, and needs, and we occasionally create new positions tailored to them)
- Benefits: Comprehensive benefits package available from day one.
- 401(k) & Profit Sharing: Benefit from our 401(k) plan and profit-sharing opportunities to secure your financial future.
- Make an Impact: Make a real impact as a key member of our Culture Committee, contributing to a workplace that prioritizes empowerment and collaboration.
SumnerOne is one of the premier office technology dealers in the Midwest, with offices in Missouri, Kansas, Oklahoma, Arkansas, and Illinois. We’re a family of respected companies united by ONE goal: to exceed our customers’ expectations by helping them get the most from their investments in print, IT, and document technology. Headquartered in St. Louis, Missouri, we are proud to say we’ve grown to become one of the largest independent dealers in the nation. We have accomplished this by employing the best people, representing solutions from leading manufacturers of office technology, and by supporting our clients at the highest level. Our success is evident by our continued growth with our people being the key to that success.
SumnerOne is proud to be an Equal Opportunity Employer