What are the responsibilities and job description for the Medical Office Receptionist - Behavioral Health position at Summus Health Care, LLC?
Premier Independent Physicians and Premier Care Behavioral Health of McKinney are adding an experienced Medical Office Receptionist with behavioral health or psychiatric experience to our team.
What will you do:
- Greets patients and visitors, in person or on the telephone.
- Scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying providers of patients’ arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
- Comforts patients by anticipating patients' anxieties, answering patients' questions, and maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information, recording, and collecting patients. charges, controlling credit extended to patients, filing, collecting, and expediting third-party claims.
- Verify insurance benefits and obtain referrals and prior authorizations as needed.
- Helps patients in distress by responding to urgencies and emergencies.
- Protects patients' rights by maintaining the confidentiality of personal and financial information.
- Maintains operations by following policies and procedures and reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
- Performs other duties as assigned and required.
What are we looking for:
- High school diploma/GED required.
- Some colleges preferred.
- A minimum of two (2) years of medical front office experience is required.
- Proficiency in MS Office Suite.
- Experience using Electronic Medical Record systems. (EMRs)
- Experience using multi-line phone systems.
- Experience scheduling.
- Excellent patient service and patient relationship skills.
- Detail-oriented, reliable, and efficient.
- Bilingual (Spanish) preferred.
What are the details:
- This is a full-time position.
- Hours are Monday through Friday, 8 a.m. to 5 p.m.
- Compensation starts at $16.00 per hour and is dependent on experience.
What does Premier provide:
- Eligibility to excellent benefits after 60 days of work including:
- Health insurance through BlueCross BlueShield. (HMO and PPO plans)
- Vision and dental insurance through MetLife.
- Voluntary hospital coverage, group accident coverage, whole life, term life, and specified group disease plans through Colonial Life.
- Employee Assistance Program.
- Employer-provided life/accidental death & disability and short-term disability coverage.
- Auto-enrollment in Premier's 401(k) plan after 30 days of employment.
- Paid Time Off accruals beginning on day one; available for use after 90 days.
- 9 paid holidays.
- 2 floating paid holidays after 1 year of employment.
- Annual retention bonuses.
- Competitive pay.
- Growth and development opportunities.