What are the responsibilities and job description for the After Hours Dispatcher position at Summitt Trucking, LLC?
Company Description
Summitt Trucking, LLC is a family-owned and operated Transportation and Logistics company known for its trusted partnerships with customers and team members across the continental United States. Offering a range of reliable and cost-effective services, Summitt excels in meeting customer demands for efficiency and success with state-of-the-art technology and high visibility in supply chain management. The company leverages cutting-edge tools, track-and-trace technology, and in-cab communication for seamless freight transport. Proudly focused on building partnerships, Summitt strives to exceed service expectations while providing tailored, competitive transportation solutions.
Role Description
This is an on-site, full-time position for a After Hours dispatcher role located in Clarksville, IN. Responsibilities include Dispatch company drivers and owner operators, evaluating options available and make decisions based upon the needs of the business, communicate directly with customers and drivers to resolve issues that may arise, track drivers to ensure loads are delivered on time, identify and correct issues and maintain open communication with drivers, customers and internal personnel, contact shop personnel or vendors as needed for breakdowns or repairs, handle accident and injury phone calls and make decisions based upon those calls, utilize Samsara for communication, and other duties may be assigned as needed.
Qualifications
- Knowledge and skills in trucking, freight coordination, and supply chain management
- Strong problem-solving, communication, and teamwork abilities
- Experience with transportation management systems, track-and-trace technology, and in-cab communication platforms
- Ability to manage time effectively and prioritize tasks in a dynamic environment
- Proficiency in technology and tools used for logistics optimization
- Previous experience in transportation or logistics roles is preferred but not required
- High school diploma or equivalent required; further education in logistics, transportation, or business is a plus
- A proactive attitude and commitment to delivering excellent service