What are the responsibilities and job description for the Clinic Operations Manager - Murphy Center position at SummitStone Health Partners?
Clinic Operations Manager - Murphy Center
- Salary Range: $63,731 to $76,482/year, based on relevant years of experience
- Location: Fort Collins, CO
- Status: Full time, 40 hours per week
The salary range for this position is SummitStone’s good faith belief and reasonable estimate of the range of possible compensation for this position at the time of the posting. SummitStone may ultimately offer more or less than the posted range. The compensation offered to the successful applicant may vary based on factors including the applicant’s education, training, skills, experiences, and other job-related information and how relevant those are to SummitStone’s needs, aspirations, organizational priorities, and the evolving needs and delivery of services to the community that it serves.
Role Overview:
Responsible for the smooth operation of all day-to-day activities carried out in their assigned clinic and programs. The Clinic Operations Manager ensures that clinic and program services operate effectively and efficiently, optimizes clinical and medical schedules, tracks daily clinic productivity and supports the operations staff to streamline workflows to maximize clinic capacity. This position is responsible for coordinating and managing the client’s access to care, which could include processes for scheduling, verifying insurance or other coverage, and client registration accuracy for proper billing. This position will demonstrate commitment and provide leadership for Summitstone Health Partner’s values by delivering visionary and operational leadership while fostering trust, collaboration, and a diverse and inclusive environment.
The Murphy Center Operations Manager is a dedicated, on-site leader responsible for overseeing the daily operations of a fast-paced, interdisciplinary clinic serving individuals experiencing homelessness, behavioral health conditions, substance use disorders, complex medical needs, and other barriers to care. This role ensures seamless clinic operations, supports an integrated team of medical, behavioral health, and supportive service providers, and fosters a compassionate, client-centered environment focused on access, engagement, and service excellence. Acting as a key liaison between SummitStone Health Partners, Homeward Alliance, and other community partners, the Operations Manager builds strong relationships, facilitates effective communication, resolves operational challenges, and aligns stakeholders to support high-quality, coordinated care. The ideal candidate is an experienced operational leader with strong diplomacy, adaptability, and team leadership skills, preferably with healthcare or clinical operations experience and knowledge of medical workflows. Experience managing interdisciplinary teams and working with individuals experiencing homelessness, severe mental illness, substance use disorders, and other complex social determinants of health is strongly preferred. This position requires a highly visible leader who thrives in dynamic environments, can effectively coordinate diverse disciplines, and is committed to serving vulnerable populations with dignity, respect, and compassion.
Essential Duties:
- Establishes standards that ensure resources are utilized at an optimal level, directs and develops operations staff, and collaborates with multidisciplinary professional staff within SummitStone and the community.
- Leads operational staff by recruiting, selecting, orienting, and training staff.
- Maintains appropriate staffing levels by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
- Responsible for on- and off-site leadership, which may include providing crisis intervention, attending to needs of staff within the building, problem solving between team members, and helping clients who need assistance.
- Work in collaboration with revenue cycle managers, clinical managers, and act as a bridge between programs and departments to ensure SummitStone achieves client and financial goals.
- Utilizes knowledge of the front end of the revenue cycle to ensure appropriate demographic and coverage information is collected on an account at the time of registration.
- Ensure adequate training practices for client registration are in place.
- Keep advised of changes in healthcare regulations that impact client’s access to care and SummitStone’s billing practices.
- Serves on committees and workgroups in support of the organization.
- Perform other duties as assigned.
Minimum Qualifications:
- High school diploma or completion of G.E.D
- 4 years of experience in a related position in healthcare or behavioral healthcare operations
- 2 years of experience providing direct supervision to staff or overseeing a team
Licenses and Certifications:
- Valid Colorado driver’s license or ability to obtain within 30 days of hire and a clean driving record required.
- CPR and First Aid certifications may be required at some locations
Preferred Qualifications:
- Bachelor's degree
- Experience in program development and project management
- Bilingual/bi-cultural preferred
SummitStone will take into consideration a combination of an applicant’s education, training, skills, experiences, and other job-related information and how relevant those are to SummitStone’s needs, aspirations, organizational priorities, and the evolving needs and delivery of services to the community that it serves. The position posting describes the minimum and preferred qualifications for position and, beyond those, the candidate is responsible for making a compelling case in support of their application.
At SummitStone Health Partners, we strive to foster trust, empower recovery, and inspire hope to strengthen and enrich our Northern Colorado community.
We need your help to make this vision a reality.
We are committed to fostering a diverse and inclusive environment where everyone can be their authentic self. We actively seek team members with a variety of backgrounds, identities, and experiences, and we honor the whole self—embracing differences in race, ethnicity, ability, age, gender, sexual orientation, spiritual beliefs, socioeconomic status, language, and the many intersections of identity. We invite everyone to be part of our journey and proudly serve as an equal opportunity employer.
Please visit summitstone.org for more information about who we are.
Total Rewards
At SummitStone Health Partners, we are proud to offer a comprehensive and competitive benefits package designed to support the well-being of our team members. Eligibility and pro-rated benefit levels are based on FTE (full-time equivalent) status.
Below are some of the benefits we offer:
- Medical, dental, and vision coverage — including options for eligible dependents
- Mental health and wellness resources
- Short-term and long-term disability insurances
- Paid time off (PTO): Accrued vacation and personal leave based on FTE status and length of service
- Paid Sick Leave: Provided in accordance with the Colorado Healthy Families and Workplaces Act (HFWA)
- A range of voluntary benefits available to all employees
- 403(b) retirement plan with employer matching contributions
Health & Safety Requirement
All employees are required to receive an annual flu vaccination or have an approved exemption in place and wear a mask during flu season.
Reach Out
SummitStone will provide persons with disabilities reasonable accommodations. If reasonable accommodation is needed to participate in the job application or selection process, please let your recruiter know.
Questions? Please email us at hiring@summitstonehealth.org.
Salary : $63,731 - $76,482