Territory Manager

Location: In-person, across our multi-salon territory

Reports To: Franchise Owner/CEO

About Us:

We are a growing Great Clips franchise dedicated to teamwork, positivity, accountability, and excellence. At our core, we’re people-first—investing in our team’s growth and support so every person can thrive and do their best work. We are looking for a high-performing Muti-Unit General Manager who lives our values and inspires our salons through integrity, enthusiasm, and a genuine willingness to do whatever it takes to support the team.

Position Summary:

The person in this role is a key leader responsible for overseeing and elevating the performance of multi-unit Great Clips salons. You are the operational driver of the business—executing the franchise vision at the salon level, developing strong teams, improving results, and ensuring every salon thrives.

Our ideal candidate is a calm, confident, experienced leader, able to mentor, motivate, hold teams accountable, and make thoughtful decisions under pressure. This person leads by example, fosters a culture of teamwork and positivity, excels at problem-solving, and ensures every stylist feels supported and set up for success.

Compensation & Benefits:

• Salary: $60,000
• Car allowance
• Annual performance bonuses
• Career growth opportunities within a multi-salon franchise
• Supportive ownership invested in leadership success

Who You Are (The Right-Fit Candidate):

• A people-first leader who models positivity, teamwork, professionalism, and a strong work ethic.
• Calm, solutions-oriented, and resilient under pressure, with grit and a commitment to success.
• Highly organized and detail-driven, setting a high bar for accountability, performance, and ownership.
• Makes sound decisions, communicates clearly, and thrives in fast-paced, multi-location environments.
• Passionate about developing talent—excelling at recruiting, onboarding, and building high-performing teams.

Required:

• Great Clips operations experience (manager, GM, educator, or related role)
• Active cosmetology license
• Multi-unit leadership experience or extensive salon leadership experience
• Preferred:
• Familiarity with EOS/traction-style tools

Key Responsibilities:

1. Lead, Manage, and Hold Teams Accountable

• Provide daily leadership to salon managers and assistant managers
• Build a culture of teamwork, positivity, and high performance
• Coach and mentor salon leaders to hit operational and people goals
• Set clear expectations and follow through consistently

2. Drive Salon Performance & Operational Excellence

• Maintain a pulse on all salon Key Performance Indicators (productivity, retention, etc.)
• Conduct regular salon visits with actionable follow-up
• Manage day-to-day operations, ensuring smooth and efficient workflow
• Identify operational issues quickly and implement solutions

3. Recruitment, Retention, and Talent Development

• Own the recruiting pipeline: interviewing, selecting, and hiring stylists/managers
• Foster a strong internal growth bench; develop future leaders
• Create a motivating, supportive environment that retains top talent

4. Communication & Leadership Reporting

• Provide daily and weekly updates to the Franchise Owner
• Communicate expectations and best practices to teams clearly and consistently
• Ensure alignment between the franchise vision and salon operations

5. Strategic Execution

• Use EOS/traction-style operational tools to drive results
• Make decisions that move the business toward its long-term goals
• Maintain high standards for guest experience, cleanliness, and brand compliance

Why You'll Love Working With Us:

• You’ll be part of a fast-growing franchise network with a clear vision
• You’ll have the opportunity to shape and elevate culture across multiple locations
• You’ll be supported by owners who care deeply about people and development
• You’ll join a team that is kind, consistent, dependable, and accountable
• You’ll have the chance to make a major impact on stylist careers, guest experience, and overall franchise success