Office Assistant

About the Company

The Office Assistant supports the Office Manager in delivering an exceptional workplace experience for employees and guests. This position assists with office operations, facilities coordination, technology support, employee onboarding, culture and engagement initiatives, compliance activities, and administrative projects that contribute to the overall success of the Oak Brook District Network Office. Through a combination of organization, service, communication, and problem-solving skills, the Office Administrator helps maintain an efficient, collaborative, professional, and welcoming office environment.

About the Role

The Office Assistant supports the Office Manager in delivering an exceptional workplace experience for employees and guests, assisting with office operations, facilities coordination, technology support, employee onboarding, culture and engagement initiatives, compliance activities, and administrative projects.

Hours: Monday - Friday from 8a - 1p

Responsibilities

Key Administrative Responsibilities

• Assist with facilities maintenance and office maintenance requests.
• Order kitchen and office supplies including snacks, coffee and general office supplies.
• Support employee onboarding and offboarding activities, including office access and technology ordering and setup/collection.
• Assist with office technology: setup, inventory tracking, troubleshooting and coordination with technology support resources.
• Assist Office Manager with employee record keeping, technology inventory tracking, office expense tracking, and annual compliance reviews.
• Create and distribute internal office communications and announcements as needed.

Key Culture, Engagement & Employee Experience Responsibilities

• Serve as the “Director of First Impressions” by creating a positive experience for employees, guests, candidates, and business partners.
• Foster a welcoming, inclusive, and professional office environment that reflects Northwestern Mutual values and culture.
• Support new employee integration and help team members feel welcomed and engaged.
• Work with the social media consultant monthly to identify, plan, and coordinate office events, celebrations, volunteer opportunities, and team-building activities that would enhance the workplace experience.

Qualifications

• College degree required.

Required Skills

Core Competencies

• Comfortable working in a fast-paced professional environment with a high sense of urgency.
• Professional and discreet when handling confidential and sensitive information.
• Exceptional interpersonal skills with the ability to build positive and productive working relationships.
• Comfortable with learning and troubleshooting office technology, including the setup, training, support, and troubleshooting of laptops, printers, webcams, and related equipment.
• Excellent organizational, written, and verbal communication skills with the ability to manage multiple priorities effectively.
• Proactive and solution-oriented in identifying issues and implementing effective resolutions.

Pay range and compensation package

• $20-$22/hour