Demo

Customer Engagement and Sales Specialist

Summit Retail Solutions
Livonia, MI Full Time
POSTED ON 4/9/2026
AVAILABLE BEFORE 5/7/2026

Summit Retail Solutions, Inc. is a world leader in special event and roadshow sales and marketing. We specialize in creating live infomercials that introduce new products to consumers while delivering key brand messaging. Our team is made up of ambitious professionals who thrive on creating engaging and interactive experiences that educate and excite audiences. If you have a passion for sales, performance, and customer engagement, we want you to join our innovative and growing team!

Position Overview:

We are looking for a Customer Engagement and Sales Specialist to join our team. This role requires an outgoing, self-motivated individual with a flair for performance. As a Customer Engagement and Sales Specialist, you will take center stage to deliver scripted presentations, engaging with customers in a group setting to introduce innovative products and key brand messages. You will play an essential role in creating an unforgettable live experience for consumers while driving sales and customer satisfaction.

Key Responsibilities:

  • Live Presentations: Deliver engaging, scripted presentations to a live audience, ensuring that product features, benefits, and key messages are communicated clearly and effectively.
  • Customer Engagement: Engage with customers in a group setting, answering questions and providing information to drive product interest and sales.
  • Sales Focus: Actively promote and sell products during live events, ensuring a high level of customer satisfaction and meeting sales targets.
  • Product Education: Help customers understand how the featured products can benefit them, using enthusiasm and creativity to maintain interest and excitement.
  • Team Collaboration: Work closely with other event specialists, event managers, and support teams to ensure smooth event execution and a positive customer experience.
  • Brand Representation: Represent the Summit Retail Solutions brand in a professional and positive manner, ensuring that all interactions with customers reflect our company’s values and standards.

Qualifications:

  • Proven experience in sales, customer service, or performance-related roles.
  • Comfortable speaking and engaging with large groups of people.
  • Outgoing, energetic, and confident personality with strong interpersonal skills.
  • Ability to follow a scripted presentation while adding your own flair and style.
  • Self-motivated with the ability to work independently or as part of a team.
  • Strong communication and presentation skills.
  • Prior experience in live events, trade shows, or promotional marketing is a plus.
  • Availability to travel and work flexible hours, including evenings and weekends, depending on event schedules.

Why Join Us:

  • Engaging Work Environment: Work in a fun, fast-paced, and creative atmosphere.
  • Professional Development: Opportunities for growth and advancement in a thriving industry.
  • Travel Opportunities: Visit exciting locations and work with diverse teams.
  • Impact: Play a key role in introducing innovative products to consumers and helping drive brand success.

Compensation & Benefits:

  • Commission-based pay structure following a 4-6 week paid training period.
  • Average representatives earn $800–$1,200 per week.
  • Top representatives earn $1,200–$2,500 per week.
  • Paid training ensures you're set up for success in both sales and enrollment.
  • Full benefits package including health, dental, and vision insurance.
  • Opportunities for advancement and relocation for high-performing reps.

If you’re ready to bring your energy, creativity, and sales skills to an exciting new challenge, we’d love to hear from you!

Our customer service and marketing team is the foundation of our company. We pride ourselves on the ability to offer our team members a positive work environment and competitive pay with the opportunity for potential advancement.

Summit Retail Solutions, Inc. is a national company that has travel and relocation opportunities available for top performers.

Summit Retail Solutions, Inc. is an equal opportunity employer and will not discriminate against any qualified applicant on the basis of a protected characteristic unless a bona fide occupational qualification exists.

Applicants who receive an offer will be required to undergo a background screening as a condition of their employment.


Company Description
Summit Retail Solutions helps brands connect with more customers through customized, authentic face-to-face interactions led by our experienced team of sales professionals in big box retail settings.
Summit Retail Solutions’ retail promotional events achieve rapid market growth and increased customer loyalty for global brands, Fortune 500s, and independent businesses alike. Our presence in high-visibility, big box retail locations gives us the ability to directly interact with customers in authentic, value-focused ways and deliver higher sales returns, when compared to traditional advertising methods. We drive explosive growth through our aggressive outreach solutions

Salary : $800 - $2,500

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