What are the responsibilities and job description for the Dispatcher - Columbus position at Summit Materials?
Overview
Title: Dispatcher
location: Columbus, Ga dispatch office (work from office full-time 5 days a week)
Salary: DOE
Responsibilities
Role & Responsibilities
What To Expect During Our Hiring Process
Summit Materials consists of more than a dozen local companies that supply aggregates, cement, ready-mix concrete, asphalt paving, and construction services in the United States and western Canada. At Summit Materials, we support our teammates who lay the groundwork for our communities and live by our core values: Safety, Integrity, Sustainability, and Inclusivity. We're passionate about our teammates, our work, and our communities. Each of Summit's companies celebrates their individual legacies, but together - we are Summit Materials.
At Summit Materials, we provide the foundation to connect our communities today and build a better tomorrow. We value all our communities - including our diverse internal community of teammates that make us stronger. No matter your race, ethnicity, gender, age, or anything that makes you who you are...you belong.
Title: Dispatcher
location: Columbus, Ga dispatch office (work from office full-time 5 days a week)
Salary: DOE
Responsibilities
Role & Responsibilities
- Dispatch and control the Drivers needed throughout the day and make any necessary adjustments to maintain daily volume requirements
- Have a professional and respectful voice over the phone/radio, with the ability to deescalate tense situations
- Able to remain calm and decisive in a potentially high stress/fast-paced work environment
- Solve problems in a timely manner while fostering lasting business relationships with our customers/drivers
- Must be familiar with our delivery areas and must be able to assist drivers in finding job sites
- Must be able to determine travel time to jobs and best plant locations to service the job
- Accurately and promptly input orders to customer specifications for delivery
- Review and verify accurate delivery and product information on orders prior to delivery
- Must be able to perform in high call volume situations while multitasking with plants, drivers, team members in the office
- Coordinate Driver timekeeping functions, including receiving and documenting time off requests. As well as, maintaining Driver time off schedule in respect to sick time and personal days
- Daily review of Driver timecards, delivery time reports and time entry/ tracking
- A minimum of 3 years customer service experience preferred
- High School diploma or general education degree (GED) required
- Prior dispatch experience, tracking and scheduling is preferred
- Bi-Lingual (Spanish/English) will be highly looked upon
- Computer Skills: typing skills, internet navigation
- Consistent work, with a work/life balance
- Paid Holidays
- Paid Time Off
- 401(k) Plan w/ employer match contribution
- Medical / Dental / Vision plan offered
- Life Insurance - Company Paid
- Short-term / Long-term Disability Insurance - Company Paid
What To Expect During Our Hiring Process
- Background Check
- Motor Vehicle Record Check
- 5-Panel Drug Screen
- Fit for Duty Baseline Physical (if applicable)
- A great team to support you throughout your career with Summit Materials companies!
Summit Materials consists of more than a dozen local companies that supply aggregates, cement, ready-mix concrete, asphalt paving, and construction services in the United States and western Canada. At Summit Materials, we support our teammates who lay the groundwork for our communities and live by our core values: Safety, Integrity, Sustainability, and Inclusivity. We're passionate about our teammates, our work, and our communities. Each of Summit's companies celebrates their individual legacies, but together - we are Summit Materials.
At Summit Materials, we provide the foundation to connect our communities today and build a better tomorrow. We value all our communities - including our diverse internal community of teammates that make us stronger. No matter your race, ethnicity, gender, age, or anything that makes you who you are...you belong.