What are the responsibilities and job description for the Housekeeping Rooms Inspector position at Summit Hotel Mgmt?
Hampton Inn and Suites Country Club Plaza is currently accepting applications for Housekeeping Rooms Inspector.
The purpose of a ROOM INSPECTOR is to inspect guest rooms after room attendants have fully cleaned them to ensure maximum guest satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Inspect the cleaning of guest rooms to achieve a high level of cleanliness and guest satisfaction.
- Work with and train room attendants to ensure daily tasks are completed timely and accurately.
- In the event that rooms do not meet quality standards, room attendant should be sent back to correct any issues, and room will not be released until it meets standards of cleanliness and brand requirements.
- Inspect housekeeping carts and closets to ensure that they are properly stocked.
- Ensure Hilton Honors Members’ rooms are ready and inspected prior to check-in time and ensure proper amenities are delivered.
- Support room attendants by cleaning and stripping guest rooms as needed
- Communicate with the Front Office staff of any housekeeping delays or issues and make necessary changes to room status.
- Report maintenance issues as needed and ensure rooms are not released back to inventory until items are addressed
- Ensure work area is clean when finished.
- Maintain daily paperwork.
- Perform open and closing procedures for the housekeeping department in the absence of the Housekeeping Manager.
- Provides support to Housekeeping Manager in the delivery of incentives and programs that promote positive associate relations.
- Provides support to Housekeeping Manager to ensure that guest satisfaction scores meet or exceed brand benchmarks.
- Performs any other duties as requested by supervisor.
Education/Experience
- Related experience as housekeeping Inspector required
- Hilton experience preferred
Minimum Requirement
- Be able to work in a standing position for long periods of time up to 8 hours a day.
- Ability to perform assigned duties with attention to detail, speed accuracy, follow through, and work with a minimum supervision.
- Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 30 lbs.
- Must have weekend availability.
What to Expect
- Be part of a cohesive team with opportunities to build a successful career.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.