What are the responsibilities and job description for the Oma's Barista at Residence Inn Raleigh - Downtown position at Summit Hospitality Group, Ltd.?
Description
As a front-of-house employee, a Barista represents the brand and the culture of an establishment and provides clients with professional and friendly service. Their duties may include the following:
As a front-of-house employee, a Barista represents the brand and the culture of an establishment and provides clients with professional and friendly service. Their duties may include the following:
- Grinding and brewing coffee
- Developing and maintaining expert knowledge of coffee and educating clients and colleagues about these coffees
- Consistently providing well-crafted, beautifully presented and tasty beverages
- Taking client orders and receiving payment
- Speaking and interacting with both new and regular customers
- Maintaining a clean and sanitized working environment
- Following health and safety guidelines
- Regularly performing stock checks in the coffee bar and placing new orders
- Following recipes and presentations for food and beverage items, if needed
- Being aware of and following operational policies and procedures
- Being punctual and maintaining regular and consistent attendance
- The ability to work flexible hours and shifts which may include early mornings, late nights, weekends and bank holidays
- Contributing to a positive work environment
- In-depth knowledge of coffee and tea origin and brewing techniques, such as the pour-over or drip method
- Familiarity with coffee and tea equipment and accessories, such as filters, infusers and espresso machines
- Expertise in espresso drink preparation, including the appropriate roasting temperature
- Ability to learn and memorize recipes
- Understanding of proper cleaning and sanitization, including best practices for cross-contamination
- Flexibility to work various shifts, including weekends and holidays