What are the responsibilities and job description for the Patient Care Coordinator position at Summit Dental?
Overview
Summit Dental seeks a Patient Care Coordinator to serve as the first point of contact for our patients. The ideal candidate will possess excellent communication skills, a professional demeanor, and strong administrative capabilities. As the Patient Coordinator, you will manage daily front desk operations, coordinate appointments, handle correspondence, and support office management functions to ensure a welcoming and efficient environment for our patients.
Compensation
- $15 - $20 an hour based on experience
Schedule
- Full-time
- 4 day work week
Benefits
- Medical, dental, vision, and life insurance
- Generous PTO and paid holidays
- Traditional and Roth 401(k) options
Duties
- Greet patients warmly and provide exceptional customer service at all times.
- Manage a multi-line phone system, directing calls accurately and professionally.
- Maintain an organized front desk area, including filing, data entry, and document proofreading for patient records.
- Schedule appointments and manage calendars using Dentrix dental software.
- Handle incoming and outgoing patient/Doctor correspondence via email, phone, fax, and postal mail with attention to detail.
- Support in Insurance Claim submittion and verification, preauthorizations, and Collection tasks, assisting with outstanding and Aging Reports .
- Coordinate office supplies, inventory control, and general administrative support to ensure smooth daily operations.
- Presenting dental treatment and financials to patients in detail with accuracy
Experience
- Proficiency in computer literacy, including Microsoft Office Suite (Word, Excel), and Dentrix Dental Software, preferred
- Strong organizational skills with the ability to prioritize tasks effectively in a fast-paced environment
- Excellent phone etiquette and customer service skills to handle inquiries professionally
- Bilingual abilities are highly desirable to serve diverse client needs effectively
- Experience with front desk operations in medical or dental offices is a plus; familiarity with Dental/Medical receptionist duties is beneficial
- Demonstrated ability to manage time efficiently while maintaining accuracy in data entry and filing tasks
Join our team as a Front Office Patient Coordinator to deliver outstanding administrative support that enhances operational efficiency and creates a welcoming atmosphere for all Patients and staff!
INDHRCO01
Salary : $15 - $20