Banquet Lead

Education and/or Experience

• High school graduate or equivalent.
• Previous fine dining and banquet experience.
• Minimum two years of Banquet Server experience.
• Bartender experience a plus.
• Proven track record in successfully assisting all types of banquet functions and other special events.

Job Knowledge, Core Competencies, and Expectations

• Knowledge of the principles, procedures, and equipment used in storing, caring, preparing, cooking, dispensing, and serving food in large quantities.
• Able to work a flexible schedule that includes weekends, holidays, and split shifts.
• Must have good communication skills and a dynamic, outgoing personality.
• Good organizational and follow-through skills.
• Ability to demonstrate proper banquet wine service.
• Knowledge of kitchen and banquet equipment.
• Knowledge of and ability to perform required roles during emergencies. 

Job Summary (Essential Functions)

Supervise the banquet functions when an Event Manager or Captain is not available or assist during the function. Assists management in supervising service personnel to ensure that member and guest satisfaction and presentation standards are consistently attained. 

Job Tasks/Duties

• Under general supervision, coordinates and supervises catered events based on client specifications and documented in the Banquet Event Order (BEO).
• Supervises and directs banquet staff during all phases of a banquet event as directed by the Event Manager or Captain.  Interacts with banquet staff to ensure all needs are being met.
• Effectively and regularly communicates expectations and service goals to staff.
• Coordinates food service between the kitchen and banquet service staff.
• Inspect all linens daily for proper appearance.
• Assists with inventory of all banquet service ware, equipment, and supplies to meet the required needs for the event.
• Enforces established club rules, regulations, and policies.
• Prepares and reviews table diagrams, guest tables, and set-up needs for special functions.
• Participate in or conduct pre-function meetings with servers to ensure smooth, efficient service; assign server stations and coordinate the timing of courses when necessary.
• Ensures that all banquet staff are well-groomed and in proper uniform. Assures the neatness, cleanliness, and safety of all banquet areas.
• Assists with training, supervising, and evaluating banquet service staff.
• Assures that state and local laws and the club’s policies and procedures for the service of alcoholic beverages are consistently followed.
• Notifies management of members or guest complaints.
• Oversees breakdown of events, including clean-up activities and securing the facilities.
• Ensures that all appropriate charges are billed correctly for each event and forwarded to the Accounting Department.
• Attends Banquet Department meetings and confers with management to identify, plan, and develop methods and procedures to obtain greater efficiency.
• Completes other appropriate assignments made by the Event Managers.

Physical Demands and Work Environment

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, and twist or reach.
• Push, pull, or lift up to 50 pounds.

• Continuous repetitive motions.
• Work in a hot, humid, and noisy environment.
• The employee may encounter human blood pathogens or potential contamination in the work environment. 
• Proper protective equipment and protocol should be used. 
• Gloves, face masks, and eye protection must be worn where necessary.

Benefits: Eligible for Full-Time employees

• 401(k) & 401(k) Company Matching
• Medical, Dental, and Vision Insurance
• Voluntary STD & Life Insurance
• Paid Time Off (PTO)
• Holiday Pay

Schedule:

• Monday to Saturday, some Sundays required.
• Holidays required.
• Day and Night shifts

Licenses and Special Requirements

• ABLE License. (required)
• Alcohol Training Certificate (required)
• Food Handlers Permit from The Tulsa Health Department (required)

Work Authorization and Location: 

• United States (Required)

• Tulsa