What are the responsibilities and job description for the Nordic Rental position at Summit at Snoqualmie?
Overview
Bring your passion for skiing
The Nordic Rental & Lesson Check-In Agent is the first point of contact for guests in the Nordic rental shop. They provide a warm welcome, assist with online reservations and walk-up sales, and guide guests through the rental and lesson check-in process.
Come work and play at Seattle's home mountain, The Summit at Snoqualmie. Located an hour West of Seattle via Interstate 90 at Snoqualmie Pass, The Summit includes four unique mountain areas, a snow tubing park, Nordic center, and 10 food and beverage establishments. Perks also, include free season pass and resort and industry discounts.
Responsibilities
Job duties may include, but are not limited to:
- Process rental and lesson transactions, reservations, discounts, and returns accurately.
- Ensure all rental agreements and waivers are completed and signed correctly.
- Provide guests with clear information about rental and lesson products, upgrades, and the Nordic base area.
- Follow all company policies regarding paperwork, reporting, and loss prevention.
- Answer rental shop phones courteously and professionally.
- Request additional assistance when lines form to maintain guest satisfaction.
- Use basic computer skills to manage daily inventory, including scanning equipment in and out.
- Maintain a professional appearance and positive attitude — look the part and play the part
- Wear a name tag and uniform at all times while on duty.
Qualifications
What we are looking for:
- Must have basic computer skills.
- Multitasking and guest service skills
- Previous experience in dealing with the public and providing customer service is desired.
- Previous POS experience is beneficial.
- Must be 18 years or older.
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Join our team and enjoy The Summit Experience
Wage And Benefit Info
The wage for this positions is: $ $24.10/hr
This is a non-benefited role.
All individuals may contribute to the 401(k). An employee must work 1,000 hours in a calendar year to qualify for the discretionary match (there is a 2-year vesting cliff).
All individuals accrue sick time at 1 hour per 40 hours worked to a maximum of 64 hours per year.
All Team Members may participate in our Ally Heath benefit. It gives fast and easy access to Telemedicine and Mental Health appointments. It covers all family members and there are no copays or deductibles. It is a $4 deduction each week.
It is the policy of Boyne Resorts to recruit, hire and promote in all job classifications and shall not discriminate with regard to race, color, national origin, religion, ancestry, sex, age, sexual orientation, gender identity, disability, veteran status, or any other non-merit factor. Boyne Resorts is committed to valuing individual diversity in the workplace by reaching beyond stereotypical views and using the strengths and different perspectives and unique backgrounds that each person offers. Even more importantly, Boyne Resorts embraces and derives value from the diverse views that each individual brings.
Salary : $24