Environmental Service Manager

FLSA: Salaried Exempt Generally Reports to: Administrator

The following statements are intended to describe the general nature and level of work being performed and are not intended to be a complete list of all responsibilities, duties and skills required.

SUMMARY

May manage the facility's housekeeping, laundry, janitorial services, and / or physical plant to ensure a safe and healthy environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Recruits, hires, provides orientation/training, and retains a sufficient number of qualified staff to carry out the responsibilities of the facility's housekeeping and laundry departments. Ensures employee performance meets or exceeds expectations and periodic performance appraisals are conducted on a timely basis.
• Maintains a cleaning protocol and schedule that addresses all areas of the facility and maintains resident satisfaction.
• Makes prompt efforts to resolve all resident concerns or grievances related to housekeeping or laundry services.
• Develops schedules for special or large maintenance projects, such as wall painting and window cleaning.
• Gives daily assignments to housekeeping and laundry staffs.
• Maintains linen inventory at adequate levels.
• May be responsible and accountable for maintaining physical plant and essential mechanical, electrical, and resident care equipment in safe operating condition.
• Develops and administers facility procedures to ensure that personal laundry is returned to the correct owner without damage from the laundry process.
• Disposes of trash and waste, including biohazards waste and other materials that require special handling, in compliance with appropriate regulations.
• Completes required forms and documents in accordance with company policy and state and/or federal regulations.
• Responsible for ensuring company policies and procedures regarding preventative maintenance are followed. ENTRY QUALIFICATIONS
• High school diploma or equivalent.
• Two (2) years housekeeping experience in a supervisory/management position in an institutional setting. SUPERVISORY RESPONSIBILITIES

Supervises the housekeeping and laundry staff and others for whom they are administratively or professionally responsible. Completes annual evaluations for potential merit increases for direct reports.

PHYSICAL DEMANDS AND ENVIRONMENT

the confidentiality of residents' protected health information.