What are the responsibilities and job description for the Application & Sales Support Specialist position at Summa?
Join the Cutting Edge at Summa America!
Location: Indianapolis, IN | Full-Time | Onsite
Are you a tech enthusiast with a passion for problem-solving, hands-on equipment, and helping people succeed? Step into a role that’s as dynamic as the technology you’ll support. At Summa America, we’re not just selling machines—we're transforming industries.
We're the North American branch of a global leader in precision cutting solutions, with over 50 years of innovation and craftsmanship rooted in Belgium. From vinyl to laser to flatbed cutters, our technology powers professionals in Sign & Display, Packaging, Apparel, Textile, and beyond.
And we’re growing. Fast.
Position: Application & Sales Support Specialist
This is your chance to play a hybrid role where no two days are the same. One day you might be hands-on with a demo at our Summa Experience Center, the next you could be training a major client onsite - or showcasing our cutting-edge gear at a top industry trade show.
If you’re someone who thrives on variety, loves technology, and enjoys being the go-to expert, this role is calling your name.
What You’ll Do
Product Demos & Application Support
- Wow customers and partners with live and virtual demos of our cutting systems
- Test materials, fine-tune settings, and recommend best-fit solutions
- Act as a trusted technical advisor during pre-sales—supporting our sales team and partners
Customer & Dealer Engagement
- Partner with marketing to create engaging samples, demo videos, and real-world application stories
- Support engaging webinars and educational events
- Train and assist regional dealers with top-notch product support
Event Support & Reporting
- Represent Summa at trade shows, dealer expos, and live demos (yes, there will be some travel!)
- Document your activities with clear, insightful reports that help us serve our customers even better
Training & Technical Support
- Deliver expert-level training (onsite, in-house, or remote) on equipment setup, operation, and troubleshooting
- Keep our Summa Experience Center showroom ready for action
What You Bring to the Table
- Bachelor’s degree or equivalent technical experience
- 2 years in technical support, pre-sales engineering, or a customer-facing tech role
- Mechanical savvy and a passion for emerging technology
- MUST HAVE experience with print and cutting/finishing equipment (vinyl, flatbed, laser, etc.)
- Familiarity with Print-to-Cut workflows is a huge plus
- Strong presentation and communication skills
- CRM experience (HubSpot = bonus points!)
- Willingness and excitement to travel—U.S., Canada, and sometimes Belgium!
Why Join Summa America?
- Be part of a global, innovation-driven company with a family-like culture
- Work with state-of-the-art technology that’s shaping creative industries
- Enjoy variety—every day brings something new
- Expand your expertise through travel, hands-on experience, and team collaboration
Schedule
- Full-time, onsite in Indianapolis, IN
- Standard business hours, with flexibility for travel, overnights, and occasional weekend events
Perks & Benefits
- 401(k) plan
- Health, dental, and vision insurance
- Paid time off (because life outside of work matters too)
Why You’ll Love It Here
This role is for those who love to get their hands dirty, solve real-world problems, and make tech come to life for customers. You'll work with a small, passionate team within a global company—and have room to grow and innovate every step of the way.
Ready to take your technical skills on the road and make a big impact in a fast-growing industry? Apply today and become part of the Summa success story.