Member Services Associate - Wellness Center / Part-Time

Summa Health / Hudson Wellness Institute

5625 Hudson Drive

Hudson, OH 44236

Flexible Schedule including evening & weekend hours / 20 hours per week / Benefits Eligible

Summa Health System is recognized as one of the region’s top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.

Summary

Provides excellent customer service to all members and guests of the Wellness Center. Supports all front end departments including, sales, front desk, and housekeeping.

Minimum Qualifications

• Formal Education Required:
• High school diploma
• Post-secondary education preferred
• Experience & Training Required:
• One (1) year of customer service experience
• Ability to obtain CPR/AED certification within 90 days of hire
• Other Skills, Competencies and Qualifications:
• Basic to intermediate computer skills
• High level of interpersonal skills, including excellent communication skills
• Ability to maintain professional appearance and manner
• Positive attitude
• Ability to effectively interact with populations of patients/customers with an understanding of their needs and self-respect and dignity
• Level of Physical Demands:
• Sedentary: Exerts up to ten pounds of force occasionally and/or a negligible amount of force frequently
  
  

Equal Opportunity Employer/Veterans/Disabled

$17.43/hr - $20.92/hr

The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.

Summa Health offers a competitive and comprehensive benefits program to include medical, dental, vision, life, paid time off as well as many other benefits.

• Basic Life and Accidental Death & Dismemberment (AD&D)
• Supplemental Life and AD&D
• Dependent Life Insurance
• Short-Term and Long-Term Disability
• Accident Insurance, Hospital Indemnity, and Critical Illness
• Retirement Savings Plan
• Flexible Spending Accounts – Healthcare and Dependent Care
• Employee Assistance Program (EAP)
• Identity Theft Protection
• Pet Insurance
• Education Assistance
• Daily Pay