Benchling Consultant

Job Description: Benchling Subject Matter Expert (SME) / Consultant

Location: Boston, MA

Position Type: Full-Time/Contract

Job Summary

We are seeking an experienced Benchling Subject Matter Expert (SME) / Consultant with strong technical expertise and hands-on experience implementing, configuring, and optimizing the Benchling platform. This role will work closely with clients to design end-to-end solutions, deliver training, and drive successful adoption of the platform.

Key Responsibilities

Solution Design & Implementation

• Lead full-cycle Benchling deployments, including configuration, data modeling, workflow design, data migration, and integration.
• Integrate Benchling with lab instruments and third-party systems such as ELN, LIMS, and other scientific applications.
• Ensure scalable and future-ready architectures aligned with client objectives.

Client Collaboration

• Partner with scientists, R&D teams, IT, and business stakeholders to translate scientific and operational needs into Benchling workflows.
• Conduct requirement-gathering workshops and provide expert recommendations.

Training & Support

• Create training materials, documentation, and best-practice guides.
• Deliver end-user and admin-level training sessions.
• Provide ongoing technical support, troubleshooting, and optimization recommendations.

Compliance

• Ensure solutions meet relevant industry standards, including GxP, 21 CFR Part 11, and data integrity requirements.
• Support clients in audits and validation activities.

Innovation & Continuous Improvement

• Stay updated on new Benchling features, releases, and capabilities.
• Recommend enhancements and process improvements to maximize platform value.

Qualifications

• 5 years of hands-on experience with Benchling (configuration, administration, workflow design, integration).
• Strong background in life sciences (biotech, pharma, CRO) with a solid understanding of R&D workflows.
• Experience leading cross-functional technical projects with diverse stakeholder groups.
• Ability to translate complex technical concepts into clear, actionable guidance for non-technical users.
• Strong analytical and problem-solving skills; familiarity with APIs, SDKs, and integration frameworks.
• Bachelor’s degree in Life Sciences, Computer Science, Bioinformatics, or related field.

Preferred Qualifications

• Benchling Administrator Certification or similar credentials.
• Experience with Python or JavaScript for workflow automation or custom integrations.
• Knowledge of cloud platforms such as AWS or Azure.
• Understanding of data security, compliance frameworks, and validated system environments.