Information Technology Support Journeyman

Information Technology Support Specialist Journeyman (MQ-9 Reaper)

Location: Poway, CA
Position Type: Full-Time
Clearance: Active TS/SCI Required
Salary: $115,000 – $125,000 (DOE)

Position Overview

Sumaria Systems is seeking an Information Technology Support Specialist to support the MQ-9 Reaper Program Office in Poway, CA. This position provides enterprise IT and system administration support for mission-critical network infrastructure, servers, telecommunications, and end-user systems supporting aircraft research, development, production, acquisition, and sustainment activities.

Key Responsibilities

• Administer and maintain Windows-based servers, workstations, and enterprise IT infrastructure.
• Configure, monitor, and troubleshoot Cisco routers, switches, firewalls, and network connectivity.
• Manage Exchange services, Active Directory user accounts, and system backups.
• Install and maintain security patches, software updates, and hardware upgrades.
• Support NIPRNet and SIPRNet operations and user account management.
• Maintain telecommunications equipment, laptops, desktops, printers, and office technology.
• Coordinate with Government and contractor IT organizations to resolve technical issues.
• Support configuration management, technology refresh initiatives, and IT asset accountability.
• Provide technical recommendations for system improvements, modernization, and network enhancements.
• Assist with Information Assurance and Communications Security (COMSEC) activities.
• Provide IT support to geographically dispersed personnel and multiple customer locations.

Required Qualifications

• Active TS/SCI Security Clearance.
• Experience administering enterprise Windows environments.
• Experience with Cisco routers, switches, firewalls, and enterprise networking.
• Experience supporting Exchange, Active Directory, backups, and enterprise user account management.
• Knowledge of NIPRNet/SIPRNet environments and DoD IT operations.
• Ability to troubleshoot hardware, software, and network issues in a fast-paced mission environment.
• Strong communication skills with the ability to work directly with Government customers and contractor teams.

Preferred Qualifications

• Experience supporting DoD aircraft or acquisition programs.
• Experience with Sidewinder firewalls, Blue Coat appliances, or similar enterprise security platforms.
• Familiarity with configuration management, IT modernization, and secure communications environments.

Why Join Sumaria?

• Support a high-visibility MQ-9 Reaper program.
• Competitive salary and comprehensive benefits.
• Opportunity to work alongside Government and General Atomics personnel supporting critical national defense missions.

Equal Employment Opportunity Statement

Sumaria Systems is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.