What are the responsibilities and job description for the Lead Strategic Account Manager position at Sulzer?
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
About The Role
Job Summary
The Lead Strategic Account Manager is responsible for managing and growing relationships with key clients. This role ensures that client needs are met, identifies new business opportunities, and coordinates with internal teams to deliver tailored solutions that drive long-term value.
This job profile is intended for recognized subject matter experts in a job area. Required to manage large projects or processes with limited oversight from manager. Coaches, reviews and delegates work to lower level professionals.
Key Responsibilities
Serve as the primary point of contact for strategic clients.
Develop and maintain long-term relationships with key accounts.
Understand client needs and align solutions accordingly.
Coordinate with internal teams to ensure service delivery.
Identify upselling and cross-selling opportunities.
Monitor account performance and satisfaction.
Prepare and present account reviews and growth plans.
Skills & Qualifications
Typically a University degree (or equivalent work experience) and at least of 8-10 years of relevant experience (or equivalent skills) are minimally required to carry out the role.
Strong relationship management and negotiation skills.
Experience in B2B account management.
Excellent communication and presentation abilities.
Strategic thinking and problem-solving skills.
Proficiency in CRM tools and data analysis.
What we offer you
We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.
About The Role
Job Summary
The Lead Strategic Account Manager is responsible for managing and growing relationships with key clients. This role ensures that client needs are met, identifies new business opportunities, and coordinates with internal teams to deliver tailored solutions that drive long-term value.
This job profile is intended for recognized subject matter experts in a job area. Required to manage large projects or processes with limited oversight from manager. Coaches, reviews and delegates work to lower level professionals.
Key Responsibilities
Serve as the primary point of contact for strategic clients.
Develop and maintain long-term relationships with key accounts.
Understand client needs and align solutions accordingly.
Coordinate with internal teams to ensure service delivery.
Identify upselling and cross-selling opportunities.
Monitor account performance and satisfaction.
Prepare and present account reviews and growth plans.
Skills & Qualifications
Typically a University degree (or equivalent work experience) and at least of 8-10 years of relevant experience (or equivalent skills) are minimally required to carry out the role.
Strong relationship management and negotiation skills.
Experience in B2B account management.
Excellent communication and presentation abilities.
Strategic thinking and problem-solving skills.
Proficiency in CRM tools and data analysis.
What we offer you
- Competitive Paid Time Off (3 weeks to start)
- 12 Company Paid Holidays per year
- Annual Bonus Program
- Full Medical, Dental, and Vision benefits
- Company Paid Short Term and Long Term Disability, Company Paid Life Insurance
- 6% 401K or Roth Company Match with Immediate Vesting
- Company Paid Retirement Security Contributions following 1 year of employment
- Tuition Reimbursement/Educational Assistance
- Quarterly Gym Reimbursement
We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.