What are the responsibilities and job description for the Parts Advisor position at Sulphur Springs Dodge?
Overview
We are seeking a knowledgeable and customer-focused Parts Advisor to join our team. The ideal candidate will have a strong background in automotive service and repair, with the ability to provide exceptional customer service while managing inventory and sales. As a Parts Advisor, you will play a critical role in ensuring that our customers receive the right parts for their vehicles efficiently and effectively.
Responsibilities
- Assist customers in identifying and purchasing the correct automotive parts and accessories.
- Manage inventory levels, ensuring that stock is maintained and organized.
- Utilize inventory management systems (CMMS) to track parts availability and order fulfillment.
- Provide exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintain accurate records of sales transactions using POS systems.
- Collaborate with service technicians to ensure timely parts delivery for vehicle maintenance and repair.
- Conduct regular inventory audits to ensure accuracy in stock levels.
- Engage in retail sales activities, promoting products and services to customers.
- Utilize effective negotiation skills to assist customers with pricing and special orders.
- Maintain a clean and organized parts department, including stocking shelves and managing displays.
Requirements
- Proven experience in automotive service, repair, or dealership environments is preferred.
- Strong knowledge of automotive diagnostics, vehicle maintenance, and repair processes.
- Familiarity with inventory control practices and retail math principles.
- Excellent communication skills, both verbal and written; bilingual or multilingual abilities are a plus.
- Proficiency in Microsoft Excel for tracking inventory and sales data.
- Strong organizational skills with attention to detail for maintaining accurate records.
- Ability to handle cash transactions accurately, demonstrating strong cashiering skills.
- Experience with customer service roles, showcasing an ability to build rapport with clients.
- Knowledge of marketing strategies related to automotive parts sales is advantageous.
- Ability to work collaboratively within a team environment while also being self-motivated. If you are passionate about the automotive industry and possess the skills necessary to thrive as a Parts Advisor, we encourage you to apply. Join us in delivering outstanding service to our customers while advancing your career in the automotive field.
Job Type: Full-time
Pay: $42,475.56 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $42,476 - $65,000