Food Runner/To-Go Specialist

We are seeking a Food Runner and a To Go Specialist to join our team! Food Runner responsibilities include but are not limited to the following: serving food orders to guests, removing used dishes, and completing end of shift side work. To Go Specialist responsibilities include but are not limited to the following: Answering the phone to receive food and beverage orders, entering the orders into the Point Of Sale, checking orders for accuracy, delivering orders to vehicles, and end of shift side work. If you would like to gain experience in the restaurant industry and learn how to provide an excellent dining experience, we’d like to meet you. To be considered for either role, you should be available to work various shifts, including weekends. Ultimately, you will ensure our guests have a high-quality dining experience by serving their food in a timely and accurate manner whether that be to the table or our Curbside Service.

Responsibilities

• Deliver food orders from the kitchen to customers’ tables rapidly and accurately (or to vehicles)
• Act as the contact point between Front of the House and Back of the House staff
• Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)
• Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins
• Ensure food is served in accordance with safety standards (e.g. proper temperature)
• Answer guests’ questions about ingredients and menu items (must pass our menu test)
• Inform restaurant staff about customers’ feedback or requests (e.g. when they ask for the check)
• Skills
• Understanding of hygiene and food safety rules
• Physical ability and stamina to carry heavy trays and stand for long hours
• Availability to work various shifts, including weekends
• Multi-tasking abilities
• Good oral communication skills
• Ability to remain calm and professional in a fast-paced work environment
• Ensure customer satisfaction through exceptional customer service
• Stay updated on current menu choices/specials and knowing if the kitchen staff is running out of any items
• Contribute to team effort by accomplishing related results as needed
• Provide welcoming phone greetings
• Convey menu information over the phone to guests and give accurate estimation of meal time completion
• Perform basic cleaning tasks as needed or directed by supervisor
• Fill in for absent staff as needed
• Promptly address customer service issues and refer customers to management
• Some restaurant experience preferred
• Basic math skills

At Sully's, our team thrives on high level energy, high character, teamwork, persistence, dependability, and customer relationships. If you possess any or all of these qualities and meet our requirements, we would love to speak with you for a possibility to be part of our team at our Gulfport location!

Job Types: Full-time, Part-time

Pay: $9.50 - $12.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Health insurance

Application Question(s):

• What would be your weekly availability?

Experience:

• Restaurant: 1 year (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Preferred)

Ability to Commute:

• Gulfport, MS 39501 (Required)

Work Location: In person

Salary : $10 - $12