Community Manager

About the Company

Suite Liv'n is a faith based organization focused on creating a community that provides dignity, a chance to build credit, and a safe living environment. We leverage our GRACIE core values in everything we do to support our company, tenants and each other. We are a fun, fast pace organization, looking for the right culture fit, could that be you? To learn more about Suite Liv'n and our Properties visit www.suitelivn.com

Position Overview

The Suite Liv’n Community Manager plays a pivotal role in fostering a thriving, engaged, and well-maintained residential environment within our affordable housing communities. This individual is responsible for overseeing all aspects of community operations, including resident relations, rent collection, compliance, and community engagement to ensure a high standard of living for all residents. The role requires a motivated, detail-oriented, and community-focused leader who is committed to excellence in resident relations and property management.

General Position Expectations

The role requires a motivated, detail-oriented, and community-focused leader who is committed to excellence in resident relations and property management. A minimum of 40-45 hours per week is required to meet the basic performance standards of this job. The Community Manager will lead and support the organization using the company core values, GRACIE, which stands for G*ratitude, Results, Accountability, Communication, Integrity, and E*nergy

This position will consist of the following functions:

Community Engagement & Resident Relations

• Build and maintain positive relationships with residents, responding promptly to inquiries, complaints, and service requests.
• Plan and execute community events and initiatives to foster a sense of belonging and engagement.
• Serve as the liaison between residents and Suite Liv’n, ensuring open lines of communication and trust.

Leasing & Occupancy Management

• Maintain high occupancy levels by ensuring effective marketing and resident retention strategies.
• Oversee lease renewals, new lease agreements, and compliance with fair housing laws.
• Conduct move-in and move-out inspections, ensuring adherence to community standards.

Rent Collection & Financial Accountability

• Ensure timely collection of rents, fees, and other income, enforcing payment policies as needed.
• Assist residents in understanding and adhering to lease agreements, including payment plan structuring where applicable.
• Collaborate with the Controller on financial oversight and delinquency management.

Property Operations & Compliance

• Partner with maintenance and facilities teams to ensure timely resolution of service requests and preventative maintenance.
• Monitor property conditions, ensuring compliance with health, safety, and regulatory requirements.
• Maintain accurate records, including resident files, compliance documentation, and property reports.

Resident Support & Assistance Coordination

• Develop relationships with rental assistance agencies and social service organizations.
• Serve as a liaison with local, state, and federal housing support programs.
• Assist residents in navigating available resources for financial and community support.

Pre-requisite experience:

• A minimum of 12-24 months of experience in property management, resident relations, or a similar field is required
• Managerial and leadership experience
• 2 year Degree or Bachelor's in Management is a plus
• Proven experience using microsoft products

Candidate needs for success:

• Proven business acumen
• Detail-Oriented
• Driven and dedicated
• History of sales or leasing experience
• Demonstrate the ability to work collaboratively and be a team player
• Strong interpersonal skills
• Strong financial acumen including budgeting and managing payables
• Proven customer service experience
• Strong verbal and written communication skills
• Time management, leadership, and problem-solving abilities
• Computer proficiency (Microsoft Office, Property Management software such as Yardi, Outlook, Asana)
• Valid driver's license and reliable vehicle with insurance

Job Type: Full-time

Pay: $52,000.00 - $62,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Education:

• Bachelor's (Preferred)

Experience:

• Property Management : 1 year (Required)

Ability to Relocate:

• Marshall, MN 56258: Relocate before starting work (Required)

Work Location: In person

Salary : $52,000 - $62,000