What are the responsibilities and job description for the Bilingual Customer Service Representative position at Suggs Insurance Agency?
Join a Legacy Team: Bilingual Part-Time Customer Service Representative
Are you looking for a professional role that respects your family schedule? We are a long-standing, local insurance agency that has been a pillar of the community since the 1980s.
We are seeking a reliable, detail-oriented Customer Service Representative to join our seasoned team. This is the perfect opportunity for someone who wants to stay active in the professional world while maintaining a great work-life balance.
The "School Run" Schedule OR Full Time
Part Time Hours: Monday – Friday, 9:00 AM to 3:00 PM. The Perk: Work while the kids are at school and be home in time for the bus!
Full Time Hours: Monda- Friday, 8:15 AM to 5:15 PM.
What You’ll Be Doing You will be the "right hand" to a seasoned insurance agent, ensuring our clients receive the high-level service they’ve come to expect for over 40 years. Your daily tasks include:
- Answering Calls: Being the friendly first point of contact for our policyholders.
- Processing Payments: Securely handling premium payments and billing inquiries.
- Service & Support: Gathering necessary documents (proof of insurance, binders, etc.) and assisting with administrative tasks.
- Client Advocacy: Helping neighbors navigate their insurance needs with patience and clarity.
Why You’ll Love It Here
- Expert Mentorship: You’ll be working alongside a fully licensed staff where every team member has at least 7 years of experience. We know the industry inside and out.
- Stability: We’ve been open since the 80s; we offer a calm, professional, and secure office environment.
- Community Focused: We aren't just a call center; we are a local office built on relationships.
What We’re Looking For
- A professional demeanor and a "people person" attitude.
- Strong organizational skills (you'll be handling important documents).
Comfortable with basic computer tasks and phone systems.
- Prior office experience is a plus, but a positive attitude and reliability are our top priorities.
- Full time is available as well
Interested in joining a team that feels like family? Please send your resume bcjackson@suggsagency.com or stop by our office at 220 S Horner Blvd in Sanford.
Job Types: Full-time, Part-time
Pay: $13.00 - $14.00 per hour
Work Location: In person
Salary : $13 - $14