What are the responsibilities and job description for the Patient Services Representative (Medical Office Receptionist) position at Sugarloaf Medical P.C. Internal Medicine & Primary Care?
Position Overview
Title: Patient Services Representative - In Office
Type: Full-time
Compensation: $18 - $28/hour
Location: Metro Atlanta (Suwanee, GA Expanding Locations)
Why Be a Patient Service Representative at Sugarloaf Medical?
Joining Sugarloaf Medical means more than just a job — it's an opportunity to grow your career in a physician-owned practice that values your contributions and supports your professional development.
What Makes This Opportunity Special
✓ First point of patient contact
✓ Scheduling and check-in/check-out
✓ Insurance verification support
✓ Career growth opportunities
✓ Modern, comfortable office environment
Additional Benefits of Sugarloaf Medical
✓ 100% Physician-Owned — No corporate bureaucracy
✓ Emory Healthcare Network Member — World-class resources
✓ AI-Powered Practice — Technology across all departments
✓ Modern, High-End Facilities — Comfortable, safe workspace
✓ Career Growth — Expanding locations create advancement opportunities
✓ Collaborative Culture — Your voice matters here
Position Responsibilities
- Greet and check in patients professionally
- Schedule appointments efficiently
- Verify insurance and collect payments
- Answer phones and direct calls
- Maintain clean, welcoming reception area
- Process referrals and authorizations
Requirements
- Associate, Bachelor's, or Master's degree in Healthcare Administration required
- Minimum 2 years medical office experience required (outpatient/primary care a plus)
- Excellent customer service skills
- EHR proficiency required
- Bilingual (Spanish) a plus
- Authorized to work in the United States
Compensation & Benefits
Compensation: $18 - $28/hour
Benefits include:
- Competitive compensation
- Health, dental, and vision insurance
- 401(k) retirement plan with employer contribution
- Paid time off plus paid holidays
- License and certification fee reimbursement
- Professional development
- Modern office environment
- Growth opportunities
Salary : $18 - $28