What are the responsibilities and job description for the Patient Relations & Administrative Coordinator position at Sugarbug Dental & Orthodontics?
Sugarbug Dental & Orthodontics - Camarillo & Oxnard, CA
The Role: Where High-Touch Hospitality Meets Modern Healthcare
Are you a degreed professional with a gift for managing complex logistics and high-end client relations? Sugarbug Dental & Orthodontics is seeking a Patient Relations & Administrative Coordinator to join our premier Camarillo practice.
For over 16 years, Sugarbug has been the cornerstone of pediatric dental excellence in Ventura County. We are not just looking for a "receptionist"; we are looking for a brand ambassador who can manage a high-tech front office with the poise of a luxury hotel concierge and the precision of a healthcare administrator.
The Mission: Elevating the Patient Journey
As a key pillar of our administrative team, you will:
We are targeting high-caliber talent who meet the following criteria:
The Role: Where High-Touch Hospitality Meets Modern Healthcare
Are you a degreed professional with a gift for managing complex logistics and high-end client relations? Sugarbug Dental & Orthodontics is seeking a Patient Relations & Administrative Coordinator to join our premier Camarillo practice.
For over 16 years, Sugarbug has been the cornerstone of pediatric dental excellence in Ventura County. We are not just looking for a "receptionist"; we are looking for a brand ambassador who can manage a high-tech front office with the poise of a luxury hotel concierge and the precision of a healthcare administrator.
The Mission: Elevating the Patient Journey
As a key pillar of our administrative team, you will:
- Orchestrate the "Sugarbug Experience": Deliver a VIP first impression for families, ensuring a seamless transition from the front door to the clinical chair.
- Strategic Revenue Cycle Support: Manage insurance eligibility verification and financial transactions with absolute accuracy and professional discretion.
- Precision Scheduling: Optimize the doctor's schedule to ensure maximum efficiency without compromising our "patience-first" philosophy for children.
- Digital Leadership: Navigate our technology-forward practice management systems to maintain pristine digital patient records.
- Community Relations: Act as a liaison between our practice and the Camarillo/Oxnard communities we serve.
We are targeting high-caliber talent who meet the following criteria:
- Academic Excellence: A Bachelor’s Degree (Communications, Business, Psychology, or Healthcare Admin) is highly preferred.
- Industry Pedigree: Experience in a high-end service environment—think VIP medical practices, boutique hospitality, or luxury retail.
- Communication Mastery: Exceptional verbal and written skills. Bilingual (English/Spanish) is a major asset in our diverse county.
- The "Sugarbug Spirit": A natural ability to engage with children and put anxious parents at ease.
- Tech Savvy: Comfortable in a paperless, innovative environment that utilizes the latest in dental software.
- Career Stability: 16 years of growth and a reputation for being the "best in the county."
- Elite Culture: A supportive, high-energy environment that celebrates team wins and community impact.
- Prime Location: Beautiful offices in Camarillo and Oxnard, offering a sophisticated work environment close to the best of Ventura County.
- Competitive Compensation: $31,000 - $54,000 yearly (based on your specific education and industry experience).
Salary : $31,000 - $54,000