Bakery Manager / Store Manager

Company Description Sugar Shane's is a hand-crafted gourmet cookie company dedicated to creating high-quality, indulgent baked goods. The bakery focuses on small-batch production, premium ingredients, and unique flavor combinations. Sugar Shane's emphasizes consistency, attention to detail, and an elevated guest experience. Team members work in a fast-paced, creative environment where product quality and presentation are top priorities. The company values reliability, collaboration, and a passion for great food.

Role Description The Bakery Manager / Store Manager is a full-time, on-site role based in Atlanta, GA, responsible for overseeing daily bakery and front-of-house operations. This role includes managing baking schedules, ensuring product quality, and maintaining food safety and sanitation standards. The manager will lead and train team members, provide hands-on support with baking and decorating, and deliver excellent customer service at the counter. Responsibilities also include managing inventory, placing orders, tracking waste, and monitoring product levels throughout the day. The Bakery Manager / Store Manager will handle opening and closing procedures, cash handling, basic reporting, and help create a positive, efficient, and welcoming environment for both team members and guests.

Qualifications

• Strong bakery and baking skills, with experience in a commercial bakery or similar foodservice environment would be a plus.
• Knowledge of food safety, sanitation, and health regulations, with a commitment to maintaining a clean and compliant workspace.
• Excellent customer service skills, with the ability to engage guests, resolve concerns, and maintain a friendly, professional demeanor.
• Experience with inventory control, including ordering, stock rotation, waste tracking, and managing supply levels.
• Previous supervisory or store management experience, including scheduling, training, and performance feedback.
• Strong organizational and time-management abilities, with capacity to prioritize during peak hours.
• Basic cash-handling and point-of-sale (POS) system experience.
• Ability to stand for extended periods and lift items as typically required in a bakery setting.
• Flexibility to work mornings, evenings, weekends, and holidays as needed.