Retail Team Lead

Summary:

· Under general supervision, this position will be responsible for all aspects of inventory, to include but not limited to; order fulfilment, receiving of product, data input.  This position will also learn the basic retail store, cashier duties, balloons, and general duties.  

Essential Duties:

· Assist with the development and review of the company’s inventory management strategies

· Ensure all approved product lines remain adequately stocked in balance with sales demands

· Manage the purchase order process for all retail and commercial account product demands, including all special orders

· Maintain product storage areas in a clean and orderly condition; ensure security and safety of storage areas

· Maintain the integrity of the data in and update the company’s Point of Sale (POS) system as needed

· Ensure all products are labeled and accurately accounted for in the POS system

· Identify and correct any safety hazards due to product display or storage

· Identify and execute proper loss prevention strategies

· Execute pricing strategies as directed by management

· Assist with the integration of the POS system into other company software

· Assist with store management and on call duties as needed

Related Duties:

· Maintain office supplies for store front

· Act in the capacity of a Party Specialist or Team Lead as needed for profitable store operations

· Assist in other tasks, duties, or projects as assigned

Knowledge of:

· Advanced principles and processes for providing exceptional customer service

· Advance knowledge of retail industry operations and best practices

· Advanced knowledge of stock and inventory control principles

· Advance knowledge of windows based software

· Advance knowledge of purchase order systems and procedures

· Advance knowledge of Social Media Use

· Principles and procedures of record keeping

· Occupational hazards and standard safety practices and procedures

· Basic accounting principles and processes

Skills:

· Ability to maintain, analyze, evaluate and account for inventory

· Ability to maintain adequate stock levels

· Ability to organize product stock for proper storage

· Ability to maintain accurate and organized records and files

· Ability to operate windows based software and other standard office equipment.  Excel Knowledge and POS Knowledge.

· Ability to prepare and reconcile purchase orders

· Ability to work under pressure and maintain professional composure

· Ability to understand and follow verbal and written directions

Equipment:

· Use of computer technology and cash register

· Use of multi-­‐line telephone

· Use of helium tank

Training and Experience:

· Minimum 2 years of retail sales and inventory experience

· Formal education in a business-­‐related field

· Valid driver’s license

Physical Requirements:

· Ability to work in crowded environments and/or small or narrow spaces

· Ability to remain in a stationary position for 25% of the time

· Will need to ascend/descend a ladder to reach products

· Frequently communicate with customers and employees

· Ability to push, pull or move up to 90 pounds with or without reasonable accommodations

· Stooping, standing, walking, moving, carrying, bending, kneeling, crouching, reaching, fingering, pushing, pulling, lifting, grasping, typing and feeling

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

This position can be 25-40 hours per week based on employee and store needs.