What are the responsibilities and job description for the Senior Facilities Manager position at Sugar Mountain?
The Senior Facilities Manager is responsible for the safe, efficient, and cost-effective operation, maintenance, and continuous improvement of Sugar Mountain’s physical infrastructure. This role leads facilities operations across commercial, retail, restaurant, and private properties, ensuring reliable building systems, food-safe environments, and a high standard of service for internal teams.
This is a highly visible, hands-on leadership role for someone who enjoys owning facilities operations end to end while building strong systems, teams, and vendor partnerships in a fast-paced, real-world operating environment.
About Us
Sugar Mountain is a creative, family-owned food company that is home to extraordinary brands like Beecher’s Handmade Cheese, Mishima Reserve, and The Butcher’s Table. We’re passionate about making real food with absolutely zero artificial ingredients. We’re a team at the forefront of the food revolution, passionate about our mission to Change the Way America Eats. For the past 6 years, we’ve been recognized as a Great Place to Work and we’re proud of the value-driven, mission-forward culture that fuels our growth.
What You’ll Do
- Own the day-to-day facilities operations across all Sugar Mountain locations, ensuring safe, reliable, and cost-effective building performance
- Develop, schedule, and manage preventative maintenance programs for all facilities and critical equipment
- Oversee and prioritize maintenance and repair activities, rolling up your sleeves when needed and delegating work to internal teams and external vendors as appropriate
- Lead and support facilities staff responsible for food service equipment, refrigeration, plumbing, electrical systems, and other infrastructure
- Manage vendor and contractor relationships, including sourcing, scheduling, supervision, and performance evaluation
- Ensure compliance with safety, health, and environmental regulations, company policies, and local, state, and federal codes
- Partner cross-functionally with operations, culinary, and leadership teams to resolve facilities issues and support business needs
- Communicate clearly regarding maintenance issues, timelines, and solutions
- Develop and manage the facilities budget, monitor expenditures, and identify cost-saving opportunities
- Establish and manage a 24/7 on-call coverage model to ensure rapid response to facilities emergencies
- Support short- and long-term facility improvement initiatives, including upgrades, expansions, and capital projects
What We’re Looking For
- 5 years of experience in facilities or building operations management across commercial, retail, or restaurant environments
- Strong working knowledge of building systems, including HVAC, refrigeration, plumbing, and electrical
- Experience managing vendors, contractors, and maintenance budgets
- Proven ability to assess operational issues, prioritize effectively, and drive practical solutions
- Experience leading or supporting a facilities or maintenance team
- Strong communication, organization, and problem-solving skills
- Comfort operating in a fast-paced, hands-on environment where priorities can shift
- Proficiency with basic computer applications (word processing, spreadsheets, maintenance systems)
- Ability to lift up to 50 pounds as needed
Nice to Have
- Experience supporting commercial kitchens or food production environments
- Technical certifications (HVAC, refrigeration, etc.)
- Experience in CPG manufacturing or multi-site operations
- Familiarity with CMMS or ticketing systems such as Zendesk
Compensation & Benefits
The starting salary range for this position is between $105,000 - $130,000 per year, plus an annual bonus plan. Actual compensation will be determined by skills, experience, and relevant education or training.
We offer medical, dental, vision and life insurance premiums, along with paid time-off, 9 paid holidays and a 401(k) plan with a company match. Employees enjoy a 35% employee discount at Sugar Mountain locations.
Commitment to Our Communities
Sugar Mountain has created the Beecher's Foundation, a non-profit funded by a portion of sales from companies under the Sugar Mountain umbrella. Aimed at educating people about the prevalence of food additives and their possible health risks, the Foundation is about giving people the tools they need to make healthy eating choices for life.
We are committed to fostering a workplace where individuals of all cultures, genders, ages, sexual orientations, and abilities feel valued, respected, and empowered. Our goal is to build a team that reflects the diversity of the communities we serve and creates an environment where everyone belongs.
Sugar Mountain is a tobacco- free company.
Salary : $105 - $130