IT Infrastructure Manager

Summary:

The IT Infrastructure Manager is responsible for the strategic planning, implementation, security, and ongoing optimization of the organization’s IT infrastructure. This role oversees and manages the infrastructure team, providing technical leadership, setting priorities, and ensuring best practices are followed across all platforms. The position ensures high availability, performance, scalability, and reliability of core technology services, including enterprise networks, servers, storage, cloud and hybrid environments, telecommunications, and disaster recovery systems. The IT Infrastructure Manager plays a key role in maintaining operational resiliency, supporting business continuity, and aligning infrastructure initiatives with organizational goals. This position will be on site in our Oakdale office from 8:30am-5:00pm, Monday-Friday.

Job ID/Number:

Posted Date:

1/7/2026

Job Location:

Position Type:

Full Time

Division:

IT Department

Description:

Responsibilities include:

• Develop and maintain the organization’s IT infrastructure roadmap aligned with business, resiliency, and security objectives.
• Evaluate emerging technologies and recommend modernization initiatives.
• Establish and enforce infrastructure standards, architecture guidelines, SLAs and governance.
• Oversee day-to-day operations of data centers, cloud platforms, networks, servers, and storage environments.
• Manage ITIL-based incident, problem, and change management processes.
• Oversee network, server, virtualization, storage, backup, and recovery environments.
• Manage Microsoft 365, collaboration platforms, and endpoint management solutions.
• Implement and maintain cybersecurity controls and vulnerability management practices.
• Lead disaster recovery and business continuity planning and testing.
• Manage, mentor, and develop infrastructure, network, systems, and technical support teams.
• Drive accountability, operational efficiency, and service quality across infrastructure services.
• Conduct performance evaluations and support workforce and resource planning.
• Manage vendor relationships, contracts, and service-level agreements for infrastructure services.
• Develop and manage capital and operating budgets.
• Lead infrastructure components of enterprise IT initiatives and projects.
• Collaborate with the PMO and stakeholders on project timelines, risks, and communications.
• All other duties as assigned.

Qualifications:

• Bachelor’s degree in IT, Computer Science, or related field; master’s degree or MBA preferred.
• 7 years of infrastructure engineering experience required.
• 3 years leadership or management experience required.
• Strong knowledge of enterprise networking, server, virtualization, and cloud environments.
• Proficiency with VMware, Windows Server, and Linux platforms (RHEL, Rocky, Ubuntu).
• Experience with enterprise firewalls, switching, routing, and wireless networking, including Palo Alto, Aruba, or ProCurve technologies.
• Experience supporting multi-site environments and working within ITIL-based operational frameworks
• Certifications such as ITIL, CCNP, Azure/AWS are a plus.
• Experience in regulated environments (Utilities, Government, Healthcare) is a plus.

*The Authority may accept an equivalent combination of education and experience to meet the requirements*

Interested candidates should submit their application and resume, including salary requirements via the SCWA website (www.scwa.com) and click on “Career Opportunities”. Salary is commensurate with education and experience within the range of $140,000-150,000 per year. Suffolk County residence is highly preferred.

(The Authority shall not employ relatives of employees as defined to mean an employee's spouse, child, stepchild, stepparent or direct descendant of grandparents of the employee as defined in the New York State General Municipal Law 810.)