Fuel Cleaning Program Specialist

Taylor Sudden Service provides exclusive worldwide distribution of genuine Taylor OEM parts and forklift service for equipment designed, manufactured, and marketed by Taylor Machine Works, Inc. Backed by a network of parts and service centers, nationwide dealer support organizations, and factory-trained service technicians, SSI is committed to providing the best parts and service support in the industry. We offer training schools for our service technicians on a regular basis, ensuring the best possible service to Taylor Machine Works’ customers. Sudden Service, INC (SSI) is a subsidiary of the Taylor Group of Companies, a third-generation family-owned business based in Louisville, MS since 1927.

Duties/Responsibilities:

• Work closely with Parts and Service Sales Representatives and managers to make fuel cleaning a priority.
• Implement a process to ensure technicians pull a fuel sample during every PM/ inspection and return them properly labeled for the PSSR to be able to review the visual sample and send a photo and quote to the customer.
• Maintain a monthly spreadsheet to track the efforts of each team.
• Responsible for growing the fuel cleaning program.
• Oversee fluid analysis program.
• All other duties as assigned.

Required Skills/Abilities:

• Exceptional verbal and written communication skills.
• Strong interpersonal abilities with a customer-focused approach.
• High proficiency in Microsoft Office Suite and related software.
• Excellent organizational skills with keen attention to detail.
• Demonstrated ability to work independently and manage tasks effectively
• Job requires stooping, bending, climbing, and capability of lifting up to 50 pounds.
• Must have valid driver’s license and good driving record to be insured by corporate insurance carrier.

Education and Experience:

• High school graduate or GED equivalent.
• Three to five years’ experience in industrial service of machinery and equipment.

Benefits:

• Medical/Prescription
• Dental
• Vision
• Vacation
• 10 Holidays
• 401K
• Life Insurance