Chief Commercial Officer - Workplace Solutions

Why Choose Suddath to “Move” your Career to the Next Level? At Suddath, you can be part of something special and inclusive! Join a team that has a 100 year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world. What We Offer! A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching Weekly pay for hourly-paid employees. Biweekly pay for salaried employees. Paid Time Off (PTO) and paid company holidays A tuition reimbursement plan where employees are encouraged to continue their education and development For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits. General position summary: The Chief Commercial Officer (CCO) is a strategic executive leadership role responsible for the overall commercial sales strategy and revenue generation of the organization. The CCO will lead the commercial functions focusing on the overall sales strategy and market positioning of the Workplace Solutions business with direct leadership of the national sales & operations business, marketing, channel partnerships, customer success, and pricing strategies. This leader will partner and engage with local leaders and sales teams to ensure the overall sales strategies drive success at the enterprise level. This individual plays a critical role in driving growth, expanding market share, and ensuring a customer-centric approach across all business touchpoints. Essential Duties & Responsibilities: Sales Strategy & Execution Design and implement a comprehensive sales strategy that maximizes revenue and margins across all products, services, and markets. Lead, manage, and scale sales teams (regional and national) with a focus on performance, accountability, and results. Oversee the creation of sales strategies, incentive structures, and go-to-market plans. Establish and track key performance indicators (KPIs) that drive sales productivity and predictability. Introduce modern sales methodologies, CRM optimization, and forecasting processes to drive performance excellence. Develop sales enablement programs, training, and tools that elevate team capabilities. Market Positioning & Growth Develop and articulate differentiated market positioning and value proposition that strengthens the company’s brand in competitive landscapes. Analyze market trends, competitor movements, and customer behavior to identify new opportunities and areas of risk. Drive go-to-market strategies for new product launches, market expansion, and customer segments. Lead pricing, packaging, and channel strategies to optimize customer acquisition and retention. Strategic Leadership Develop and execute the company’s commercial strategy in alignment with overall business goals. Identify and capitalize on market opportunities to drive revenue and margin growth. Collaborate with the President and leadership team on strategic planning and corporate direction. Represent the commercial voice at the executive table, contributing to cross-functional decisions. Marketing & Brand Management Oversee the development and execution of integrated marketing campaigns across digital, traditional, and partner channels. Ensure consistent and impactful brand messaging and positioning in the marketplace. Drive data-driven marketing strategies using customer insights, market trends, and competitive analysis. Customer Success & Experience Champion a customer-first culture, ensuring exceptional service delivery, retention, and satisfaction. Collaborate with operations and product teams to refine the customer journey and improve lifecycle value. Establish feedback loops to ensure customer insights influence product and service development. Business Development & Partnerships Identify, negotiate, and establish strategic partnerships to support growth and innovation. Explore new markets, channels, and business models for revenue diversification. Monitor emerging trends and competitive movements to inform partnership strategies. Team Management & Development Build, lead, and mentor high-performing commercial teams across disciplines. Foster a culture of accountability, innovation, and continuous improvement. Set clear goals and KPIs; monitor progress and provide regular performance feedback. Implement a sales training program that is specific to the vast offerings of the business and the various levels of sales executives within Workplace Solutions. Job Skills Required: Visionary leadership with a hands-on, pragmatic approach. Entrepreneurial mindset and ability to thrive in fast-paced environments. Deep knowledge of international markets and global expansion strategies. Strong interpersonal skills and ability to influence at all levels. Commitment to diversity, equity, and inclusion in commercial strategy and team building. Managerial Responsibilities: This position will have managerial oversight over the division of business. Other Duties & Responsibilities: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Education & Experience: Bachelor’s degree in business, marketing, economics, or a related field (MBA or similar advanced degree preferred). 15 years of progressive leadership experience in commercial roles, preferably in (industry: e.g., commercial moving, commercial real estate, outsourcing services, healthcare). Successfully built, mentored, and lead sales teams of 50 employees (including business development, sales, marketing) Proven experience in sales leadership management is required. Established track record of driving revenue growth and leading cross-functional teams in complex environments. Strong understanding of sales, marketing, business development, and customer success functions. Excellent analytical, communication, and negotiation skills. Experience working with CRM, analytics platforms, and commercial performance tools. Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports. Ability to speak effectively before groups of customers or employees of the organization. Excellent written and verbal communication skills. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. The ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Operations: To perform this role successfully, an individual should have strong knowledge of Microsoft Office Suite, and the ability to learn and effectively use software applications such as move management, accounting/billing, HRIS (Human Resources Information System), timekeeping and other applications used in the performance of job duties. Planning/Organization: Ability to prioritize and re-prioritize as situations and needs change throughout the workday Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work Certificates/Licenses/Registrations: None required. Working Conditions: Cubicle working environment Noise level in the work environment is usually moderate Physical/Environmental Demands: Activity: Stand - Under 1/3 Time Walk - Under 1/3 Time Sit – Over 2/3 Time Use hands to finger, handle, or feel - Over 2/3 Time Reach with hands and arms – 1/3 to 2/3 Time Climb or balance – None Stoop, kneel, crouch or crawl – Under 1/3 Time Talk or hear – over 1/3 to 2/3 time Taste or smell – None Other - None Physical Activity Level: The employee must occasionally lift and/or move up to 10 pounds. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to reach with hands and arms. Manual Dexterity: Manual dexterity is sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials. Special Vision Requirements: Specific vision abilities required by this job include close vision and ability to adjust focus. The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services. The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. The Suddath Companies moves people, businesses and products together with our group of privately-owned companies and family of brands, including Sterling Lexicon, Perdue, Phase Integration, MoveDay and Daryl Flood. Our mission is to serve our customers, communities and each other with the highest level of care, making lives easier by delivering in the moments that matter. Since our inception more than 100 years ago, our values have been and continue to be at the foundation of everything we do. They are: Trust We foster an environment of trust through our integrity, dependability and accountability. We fulfill our promises to each other and our customers. Innovation We look for ways to continuously improve our customer and employee experience by challenging the status quo, taking smart risks and learning from mistakes. Teamwork We collaborate through common goals as one team, welcoming the diversity of ideas, encouraging and supporting one another and celebrating contributions. Caring We show empathy in all that we do, operating with compassion and understanding. We promote a safe and healthy work environment. Agility We overcome challenges by being nimble and resilient, quickly accepting, driving and adapting to change. The Suddath Companies are an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. EQUAL OPPORTUNITY EMPLOYER VETERANS/DISABLED