Transportation & Facilities Assistant

The Transportation & Facilities Assistant (TFA) supports Successful Living’s daily operations by providing clients with safe and reliable transportation to and from appointments, scheduled activities, and other approved destinations. When not completing transportation assignments, the TFA will assist the Maintenance and Custodial teams with routine cleaning, groundskeeping, and other basic facility-upkeep tasks. This is a full-time, hourly position with no expected overtime. The schedule is primarily M-F, 9am-5pm, but it may be modified as needed to accommodate regular transportation assignments.

CORE DUTIES:

CLIENT TRANSPORTATION

• Provide clients with safe and timely transportation
• Build good rapport with clients while maintaining professional boundaries
• Assist clients with entering, exiting, loading, and unloading the vehicle as needed
• Maintain an accurate and accessible calendar for transportation bookings
• Communicate delays and other transportation issues to appropriate staff and/or clients
• Maintain agency-owned vehicle, keeping it clean, fueled, and ready for use
• Report all vehicle, client, and staff concerns to appropriate supervisors as soon as possible
• Follow all traffic laws, parking requirements, and agency expectations
• Keep accurate log of all trips (passengers present, start/stop times, miles driven, and trip purpose)
• Save and submit all fuel, parking, vehicle maintenance receipts to the Finance Director

FACILITIES SUPPORT

• Perform basic cleaning tasks, including sweeping, mopping, vacuuming, wiping surfaces, cleaning common areas, and restocking supplies
• Remove garbage and recycling, replacing liners as needed
• Assist with lawn mowing, trimming, leaf removal, snow removal, and other basic seasonal groundskeeping tasks
• Help move, organize, deliver, assemble, or store furniture, equipment, and supplies as assigned
• Perform minor work orders and upkeep tasks within training and ability
• Maintain orderly work areas

TEAM AND AGENCY PARTICIPATION

• Attend all staff meetings as required
• Participate in additional training as assigned
• Collaborate with other staff and programs as needed

OTHER DUTIES AS REQUIRED AND/OR ASSIGNED

PROFESSIONAL RESPONSIBILITIES:

• Maintain reliable attendance and follow through with an assigned schedule
• Respond flexibly to changing routes, priorities, work locations, and daily assignments
• Communicate promptly and professionally with clients, colleagues, supervisors, service providers, and community partners
• Treat all people with dignity and respect
• Complete all assignments accurately and on time
• Follow all agency policies and procedures
• Maintain client confidentiality and comply with HIPAA requirements
• Dress, personal appearance, and manner of behavior must reflect a professional image and be appropriate for driving, cleaning, groundskeeping, and other assigned physical tasks

DIRECT SUPERVISOR: Maintenance Director

KEY SKILLS:

• Ability to work and engage with a wide variety of people
• Problem solving
• Adaptability
• Basic computer skills and Microsoft Office competencies

QUALIFICATIONS:

REQUIRED

• High school diploma or equivalent
• Pass multiple background checks, including but not limited to dependent adult/child abuse and criminal background check and driving records check
• Maintain valid driver’s license and reliable, privately insured car, as well as insurability with agency insurance requirements

PREFERRED

• Previous human services or customer service experience
• Previous groundskeeping, maintenance, and/or custodial experience

BENEFITS:

Successful Living offers bonuses and a competitive benefits package to all staff members.

Bonuses include:

• $200 Sign-on Bonus (paid after successful completion of probationary period)
• $500-$750 Referral Bonus (paid after successful completion of referred staff’s probation period) (Excludes Leadership Team Members)

Competitive Benefits Package including, but not limited to:

• Insurance*: Health, Dental, Vision
• PTO*: Vacation, Sick Time, Personal Day
• Holiday Pay
• Employee Assistance Program (EAP)
• 401(k) with Agency Match
• Mileage Reimbursement
• Staff Development & Training

Full-time benefit*