Head, Edge

Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We would love to welcome you to our community! We work tirelessly every day to ensure each child in NYC has access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through the doors of one of our 59 schools in NYC a fair shot at reaching his or her potential.

Head of Continuous Improvement (Edge)

Company Overview

Success Academy’s mission is to reimagine public education. From the classroom to the halls of government, this means finding profoundly different approaches to delivering a high-quality education at scale. We re-conceive every aspect of school design, from writing rigorous new curricula to drawing regularly on the advances in technology and business that are transforming every sector except education.

This school year marks the 19th anniversary of Success Academies and the launch of our mission to drive public education as an excellent, efficient, and equitable pillar of American society. During this time, Success Academies has grown faster than any charter network in the nation, building a vibrant network of 57 elementary, middle, and high schools. Our 20,000 children – from underrepresented communities – are outperforming students at top city and suburban schools across New York State. Looking forward, our goals are even more ambitious: to expand to 100 schools and educate 50,000 children across New York City in a uniquely holistic pre-K-12 system, bringing transformational change here and across the country through exceptional school quality.

About the Role

Success Academy is seeking the Head of Edge, our Continuous Improvement program, based on the Danaher Business System (DBS). This individual will lead of team of Edge practitioners and will have full leadership responsibility for all Edge activities across the enterprise. In this role, you will be the owner of the Edge strategy and accountable for driving measurable performance improvement across the company. You will strategically partner with all leaders across SA to: identify and continuously improve business processes where performance improvements are required; drive an Edge mindset and ensure an appropriate foundation of Edge skills in the organization; and provide coaching and training to leaders and employees as they enable process improvements and sustain results using Edge tools, analytics, and improved performance reporting. 

Key Responsibilities

• Roadmap Ownership: Develop the Edge roadmap, aligned with business priorities, in partnership with senior leadership and business and functional leaders to achieve annual targets, functional KPIs, and strategic plan objectives.
• Diagnose Problems: Promote and facilitate the diagnosis of workflow impediments and other wastes throughout the business, and provide expert counsel on appropriate Edge tools to eliminate them. 
• Driver of Change: Lead focused Problem Solving Process (PSP) and Kaizen events to drive process improvement and cross-functional communication.
• Driver of Edge Mindset: As the owner of Edge tools, promote the use and improvement of these tools (Standard Work, TPI, PSP, Daily Management, Kaizens) to foster continuous improvement throughout the organization.
• Lead PD & DM: Be an active leader in Policy Deployment and Daily Management initiatives in partnership with business leadership.
• Learning & Development: Own, deliver, and improve the Edge training program. Promote and facilitate employee training in Edge Fundamentals, Lean tools, and other Edge training sessions as required. Evaluate and approve candidates for the Certified Practitioner level.

Minimum Qualifications

• 8 years of demonstrated DBS or similar lean business system experience with proficiency in applying lean or growth principles in a variety of situations.
• Mastery of a variety of DBS tools (specifically: Lean, PSP, Daily Management, Kaizen, Standard Work, and Policy Deployment) and proficiency in applying them to deliver measurable results.
• Superior training, consulting, and influencing skills.
• Effective coaching skills/developer of talent with demonstrated ability to work effectively in a team environment, with a track record of building and developing high-performing cross-functional problem-solving teams.
• Experimentation mindset – able to help teams take and manage risk, drive experimentation to facilitate learning.
• Demonstrated ability to lead an organization through significant change without losing momentum; ability to inspire continuous focus on key business drivers, as well as Pall’s mission and values.
• Strong communicator, both verbal and written, to engage, influence, and get buy-in from all levels of internal and external stakeholders.
• Bachelor’s degree in Business, Marketing, Engineering, or another relevant industry-related field.

Personal Characteristics

• Highest integrity and ethics
• Intellectually curious and able to think deeply and qualitatively about business problems, breaking down issues and presenting solutions.
• Holds themself and others to very high standards of excellence. Has a high ownership mentality.
• Positive, cooperative attitude. Collaborative with a track record of building strong relationships.
• Entrepreneurial with unrelenting drive.
• Ability to roll up sleeves and be hands-on in a fast-paced, dynamic environment.
• Analytical and metrics-driven, regularly leveraging data to support business decisions.
• Open, secure, and humble, with a demonstrated capacity for resilience.

Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth.

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We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth.

Success Academy Charter Schools does not offer employment-based immigration sponsorship.