What are the responsibilities and job description for the Customer Acquisition Representative position at Success Seekers?
Success Seekers, a sales and development firm that delivers results-driven customer acquisition campaigns, is hiring a Customer Acquisition Representative to support AT&T Fiber sales initiatives. In this role, you'll connect with prospective customers face-to-face, introduce them to AT&T Fiber services, and help them find internet solutions that fit their needs.
As a Customer Acquisition Representative, you'll receive hands-on training in customer engagement, relationship building, and consultative sales techniques. You'll learn how to identify customer needs, educate individuals on the benefits of AT&T Fiber, and guide them through the enrollment process while delivering an outstanding customer experience.
Responsibilities of the Customer Acquisition Representative
- Engage with prospective customers to introduce AT&T Fiber products, services, and current promotional offers.
- Build relationships with customers by understanding their connectivity needs and recommending appropriate internet solutions.
- Generate new customer acquisitions through professional, face-to-face interactions and personalized service recommendations.
- Educate customers on the benefits of fiber internet, including speed, reliability, and overall performance.
- Guide customers through service enrollment, account setup, and installation scheduling while ensuring a seamless experience.
- Follow up with customers as needed to address questions and maintain a high level of customer satisfaction.
- Support customer acquisition goals by consistently delivering excellent service and creating positive customer interactions.
- Maintain accurate customer records and documentation throughout the enrollment process.
Qualifications of the Customer Acquisition Representative
- High school diploma or equivalent preferred.
- Previous experience in customer service, retail, hospitality, sales, or customer-facing roles is a plus but not required.
- Strong communication and interpersonal skills with the ability to build rapport quickly.
- Comfortable speaking with new people and creating positive customer experiences.
- Detail-oriented and organized when managing customer information and enrollment documentation.
- Self-motivated, goal-oriented, and eager to develop professional skills in customer acquisition and sales.
- Passionate about helping customers discover reliable connectivity solutions through AT&T Fiber services.
Pay: $51,721.80 - $62,288.62 per year
Work Location: In person
Salary : $51,722 - $62,289