What are the responsibilities and job description for the Office Manager for ABA Clinic position at Success On The Spectrum?
Ahoy, Matey
Success On The Spectrum is a national Autism Treatment franchise with a dedication to quality. We offer ABA, ST, OT, and Social Skills Classes in our nautical centers, in-home, and in-school. Our play-based model emphasizes on NET, so we take clients on field trips once per month We also encourage high parent involvement and allow parents to watch their child's therapy live from our viewing room
We are looking for an organized, multitasking, high-energy Medical Office Manager to join our team full-time. You will be responsible for keeping everything running smoothly in the center. You will create the appointment schedules for each day. You will sign clients in and out at the front desk. You will do performance reviews every 6 months for staff members.
You are a core team member, utilizing your multitasking, organization, and communication skills daily. It will be critical for you to understand a sense of urgency and prioritize tasks quickly. The office is quite busy; at any given time, you may be checking in anxious parents and their children, tending to phones, faxes, collecting necessary intake forms, and ensuring it is all done with a smile and accuracy.
All managers get two weeks of initial training from our corporate office - for this, you may have to travel to Houston for 1 week. We do not require training payback agreements.
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JOB DESCRIPTION:
- Work at the front desk Monday - Friday 7:45am-4:30pm. Open and close the clinic. Position also requires additional time outside of standard business hours, as needed, to manage staff call-outs, scheduling changes, and distribution of schedules prior to shift start times.
- Receptionist duties (answer phones, send/receive faxes, respond to emails, client check in/out)
- Client Intake Procedures (give tours, review admissions forms, schedule assessments)
- Insurance Correspondence (benefit verification, preauth requests, credentialing)
- Purchasing duties (Stock office supplies)
- Scheduling (Create client/staff daily schedules, track cancellations, manage schedule changes due to cancellations/call outs)
- Cleaning Duties (keep lobby and conference room clean and orderly)
- Plan Quarterly Client Field Trips (accept permissions slips, arrange transportation)
- Staff Onboarding (prepare locker/uniforms, review employee handbook with them, conduct performance reviews)
- Event Planning for clients (make arrangements for Monthly Community Workshops, Quarterly Autism Community Social Events)
- Event planning for staff (make arrangements for Quarterly staff in-service trainings and team building activities)
- Manage Technicians, conduct 6-month performance reviews along with necessary tasks to keep team effective and efficient in daily operations
- Manage client and staff files, according to the franchise's audit requirements
- Recruit and interview new staff
- Report to the CEO
QUALIFICATIONS:
- BLS / CPR certification
- No criminal background
- Excellent oral and written communication skills
- Extremely organized
- Leadership skills
BENEFITS
- Salary: $20-$25/hr (depending on experience)
- 10 days paid vacation
- 10 days paid holidays
- Company paid certification opportunities
Opportunities for advancement: Performance Reviews every 6 months
Job Type: Full-time
Pay: $ $25.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $20 - $25