What are the responsibilities and job description for the Team Leader position at Subway?
Team Leader
We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.
Are you looking for a jump start for your career? Hard working with awesome customer service and team building skills? This might be a great opportunity for you! Our Team leaders play a key role in supporting the General Manager in the day to day operations of the restaurant and have the flexibility to work as needed for opening, closing and weekend shifts .
SUMMARY: The Team Leader will have the overall responsibility for directing the daily operations of the restaurant ensuring compliance with company standards in all areas of operation, including supervision and training of staff, product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, and ensuring that the highest quality products and services are delivered to each customer.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Leads team members and directs all daily operations of the restaurant including supervising and training employees, opening and closing the store, ensuring all food preparation is complete, managing employee breaks and shift changes, and completing necessary beginning and/or end of day paperwork.
- Motivates and coaches team members, and assists in the training of new team members.
- Assists General Manager in day to day operations with tasks including scheduling, ordering, inventory and team development.
- Ensures local health and food safety codes, as well as the company safety and security policies are being adhered to.
- Makes sure the restaurant is up to company standards with regards to cleanliness, neatness, and customer accessibility
- Ensures the restaurant follows the preventative maintenance program with regards to facility, equipment, and grounds maintenance.
- Supports other employees in completing their tasks.
- Maintains fast, accurate service, ensures an excellent customer experience, and ensures that all products are consistent with company standards.
- Excels in performing all Sandwich Artist tasks including, but not limited to: making sandwiches, operating POS, restocking product, food preparation, cleaning.
- Completes all other duties as necessary.
QUALIFICATIONS GUIDELINES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION/EXPERIENCE:
- High School diploma or equivalent is required.
- 1-2 years of supervisory experience in a food service or retail environment is preferred.
- Proven track record of leadership or managerial skills is preferred.
LANGUAGE ABILITY: This position requires excellent written, verbal and group communication skills. This position also requires the ability to read, analyze, create and interpret general business memos and documents.
MATH ABILITY: This position requires basic business math skills.
REASONING ABILITY: This position requires strong problem solving and decision-making skills, and the ability to be flexible and adapt in any situation.
COMPUTER SKILLS: This position requires basic computer and internet skills, including computerized business tools such as email and learning management systems.
SUPERVISORY RESPONSIBILITIES: This position requires supervisory responsibilities of Sandwich Artists and Shift Leaders.
PHYSICAL DEMANDS: This position will require long periods of standing on hard surfaces, occasionally in warm temperatures. There is also likely to be extensive lifting of supplies and materials up to 50lbs, and moderate to loud noise. The use of hands and arms to reach for, grasp and manipulate objects is required. Finger dexterity may be required for cash register use.
SPECIAL REQUIREMENTS/CERTIFICATION: ServSafe Food Protection Manager Certificate within 3 months of employment.
Preferred Experience:
- 1 year experience in the restaurant industry
- 1 year experience in a leadership role (shift leader, etc.)
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Application Question(s):
- Do you have any medical issues that would prevent you from the physical demands of the job, including long periods of standing and regularly lifting 20lbs and occasionally up to 50lbs?
- Do you have open availability?
Work Location: In person
Benefits:
Job Training, Employee Discounts, Free Lunch or SnacksSalary : $15 - $18