What are the responsibilities and job description for the Area Manager/ Multi-Unit Manager position at Subway?
We are seeking a responsible, energetic and professional Area General Manager for our successful Subway locations in Northwest Arkansas. Come join the largest restaurant franchise in the world!
Area General Manager
Responsible for directing overall store management for multiple locations in a geographic area. Exceptional customer service and employee development are major components of this position. The ideal candidate will help drive excellence in the day to day operations and motivate their teams.
Must possess strong critical thinking skills. Must be able to initiate projects and seek out resources to complete them with little to no guidance. Must have an owner mentality.
SERVSAFE Certified Required or must be able to certify within 30 days of being hired.
RESPONSIBILITIES
- Maintains business records as outlined in the Operations Manual. Analyzes business records to increase sales and profits and control costs. Responsible for overseeing the purchase of store supplies and food.
- Comply with rules and procedures as described in Subway Operations Manual.
- Set short and long term goals to meet the growth expectations.
- Recruiting, training, developing and evaluating store personnel and maintaining exceptional customer service.
- Supports local and national marketing initiatives.
- Ensures that all local & national health and food safety codes are maintained.
- Ensure compliance with Subway standards, federal/state/local laws and ordinances.
- Ensures company safety and security policies are followed.
- Ensures enforcement of all company policies and procedures.
- Identifies and contacts prospective customers to promote sales, plans special events and promotions.
- Deliver superior guest services and ensure absolute customer satisfaction. Respond efficiently to complaints, taking any and all appropriate actions to turn into return guests.
- Trains, coaches and supports store managers and assistant managers: developing strengths by building on their best attributes.
- Completes Subway courses as directed.
- Ability to manage with integrity, honesty while promoting our culture and values.
REQUIREMENTS
- 4 years of successful, operational management experience in a restaurant environment.
- Experience in multi-unit restaurant operations.
- Excellent communication, interpersonal, and conflict resolution skills.
- Self-discipline, initiative, leadership ability and outgoing.
- Demonstrates experience in customer service management.
- Polite manner, pleasant and neat appearance.
- Strong leadership, motivational and people skills.
- Acute financial management skills
- Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems
- Demonstrates achievement in staff selection, coaching and development.
- Must be able to work flexible schedule with a minimum 45 hours in a 5 day work week.
- Computer literacy and familiarity with restaurant software.
- Positive personality.
- Flexible to our locations in the Northwest Arkansas Area.
- Strong multi-tasking skills
- Proven job longevity
- Must agree to a background check and drug screening
BENEFITS:
- Competitive Pay
- Bonus Program
- Major Medical and Dental Insurance
- Company vehicle
- 401K plan
- Paid time off
- Excellent facilities and working conditions
- Employee meals
- Opportunities for advancement
Job Type: Full-time
Resumes WITHOUT salary requirements and previous job history will not be considered.
Equal Opportunity Employer
Job Type: Full-time
Pay: $48,000.00 - $65,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Bentonville, AR 72712 (Required)
Ability to Relocate:
- Bentonville, AR 72712: Relocate before starting work (Required)
Work Location: In person
Benefits:
Job Training, Employee Discounts, Free Lunch or SnacksSalary : $48,000 - $65,000