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Enhanced Residence Manager - Holland NY

SUBURBAN ADULT SERVICES INC.
Holland, NY Full Time
POSTED ON 7/28/2026
AVAILABLE BEFORE 11/25/2026

Summary of Duties:

Provide administrative and programmatic supervision to Enhanced Residential Supervisor. The Enhanced Habilitation Manager provides habilitation services to adults with intellectual and developmental disabilities in assigned facility; participates in team meetings and conducts staff meetings, as necessary. The Enhanced Habilitation Manager is the designated staff member responsible for the direction, development and delivery of habilitative services; responsible for the day-to-day administration of the assigned site and program service(s). The Enhanced Habilitation Manager shall spend a majority of their working hours in direct interaction with and/or observation of program participants and staff in areas where programs are taking place in order to assess/evaluate effectiveness.


Reporting Relationships:

Receive administrative and programmatic supervision from the Residential Team Leader or designee.


Essential Duties:

1. Provide oversight and monitoring of assigned staff, including scheduling and supervision in accordance with agency policies, procedures and practices.

2. Coordinate transportation needs for individuals.

3. Ensure all pertinent regulations and policies are followed at the residential location.

4. Reviews required service documentation for compliance and accuracy in a timely manner.

5. Participates in mandatory in service training specializing in positive approaches, calming techniques, diagnosis specific training & enhanced training from the College of Direct Support or similar institution.

6. Ensures enhanced DSPs participates in mandatory in service training specializing in positive approaches, calming techniques, diagnosis specific training, enhanced training from the College of Direct support or similar institution, as applicable.

7. Ensures staff follows and implements Behavior Support Plans

8. Addresses behavior management safety needs related to the complex diagnoses of individuals

9. Specialized attention to the emotional & social needs & supports of individuals

10. Participates in service review and planning meetings for individuals receiving supports.

11. Responsible for development of Staff Action Plans, Individual Plans of Protective Oversight and Progress Notes.

12. Makes programmatic decisions using a person-centered approach and provides education to staff on how to support the choice of individuals.

13. Provide training to assigned staff on regulatory/agency mandated areas and in areas to improve quality of care for individuals served.

14. Supervise, train and develop assigned staff.

15. Responsible for oversight of representative payee accounts, funds, and security of money at assigned program.

16. Responsible for compliance with all Part 624/625 and 633 regulations and reporting violations, deficiencies and/or incidents as they are discovered or observed.

17. Ensures the monthly recreation calendar is completed. Completes Community Activity Plans (CAPS) for all required activities.

18. Identify and communicate risk areas regarding behavior, mental health, treatment objectives, risk management or safety immediately to administrative and clinical staff.


Other Duties:

19. Works closely with Behavior to ensure support continued support to all individuals.

20. Responsible for ensuring that all confidential and potentially sensitive information is processed, maintained, and utilized according to agency procedures to avoid any breach of information. Encourage and maintain a positive working relationship with all departments in the agency, including, parents, staff, individuals and community partners.

21. Attend and participate in all scheduled trainings and meetings.

22. Other duties as assigned.

Language Skills:

  • Ability to read and interpret a variety of documents/instructions furnished either written or oral form and to write routine reports and correspondence.
  • Ability to effectively present information informally in one-on-one or small group situations.
  • Ability to effectively respond to common inquiries or complaints from individuals, staff, regulatory agencies, or members of the community

COMPUTER SKILLS:

  • Ability to use Microsoft products for the creation or completion of forms/reports and a basic understanding of saving, storing, and retrieving electronic files.
  • Ability to utilize the agency Electronic Health record system (i.e., Precision Care)
  • Ability to use Microsoft Outlook to utilize e-mail, etc.

Requirements of the position:

  • Must be able to work a variety of hours, address unusual or emergency situations that may include weekend and/or holiday timeframes.
  • Must be able to meet responsibilities associated with Agency’s on-call system.
  • Must be able to demonstrate sound judgment in normal work and emergency situations.
  • Must be able to obtain and maintain required training certifications including but not limited to: First Aid/CPR certified; full SCIP-R certified; Medication Certification.
  • Must possess a valid NYS driver’s license that meets Agency criteria.

Education and Experience:

  • Bachelor’s Degree in Human Services or related field with (1) year experience in a residential setting or related service OR Associates Degree with (3) years’ experience OR equivalent number of credit hours equal to an Associate’s Degree in related field PLUS related experience as noted above OR H.S. 5 year’s experience noted above.

Working knowledge of OPWDD and regulatory compliance

Experience

Required
  • 1-5 years experience in a residential setting or related service.

Education

Preferred
  • Associates or better in Human Services or related field

Licenses & Certifications

Preferred
  • NY Valid DL

Skills

Preferred
  • Composure/Ability to handle stress
  • Problem solving
  • Supervise/Train/Develop staff
  • Patience/Understanding
  • Effective written and verbal communication
  • Dependability/Reliable
  • Basic computer knowledge

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Salary : $23

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