What are the responsibilities and job description for the Operations Manager position at Substance Salon & Barberspa?
Only apply if you have proven salon management experience and a strong background driving service and retail performance.
Operations Manager – Salon / Spa / Med Spa Experience Required
52 Park Ave Rutherford, NJ
**Position begins immediately**
Do not apply unless you have 3–5 years of management experience in a salon, spa, or med spa environment and a proven history of increasing service and retail sales.
This is not an entry-level role. This is not just a front desk position. This is a revenue-driving leadership position.
We are hiring an experienced Operations Manager to lead performance, drive sales growth, and hold the team accountable to measurable targets.
You will be responsible for:
• Increasing service revenue and retail performance
• Managing daily operations and team execution
• Owning KPIs, productivity, and performance metrics
• Coaching staff on upselling, rebooking, and client retention
• Ensuring a high-level guest experience
• Holding the team accountable to numbers
This role is performance-based. The more revenue you drive, the more you earn.
Compensation:
$20 per hour starting base pay plus performance pay increases $25-30
Monthly bonus potential $1,500 tied directly to sales growth
Qualifications (Required):
• 3–5 years managing a salon, spa, or med spa
• Proven track record of increasing revenue
• Strong understanding of service and retail KPIs
• Confident leadership and sales coaching ability
• Must be located within commuting distance to Rutherford, NJ
If you have not directly managed a beauty business and grown revenue, this role is not a fit.
If you have, and you are ready to lead a high-performing team and be compensated for results, apply now.
We are prioritizing applicants who are available to interview within the next 24 hours. Immediate availability will be given first consideration.
A Salon That’s Built for You to Grow
Substance Salon is not just a place to work. It is where driven, creative professionals come to build real careers. For over 16 years, we have been shaping talent, elevating guest experience, and creating an environment where stylists and future beauty professionals thrive.
Whether you are a seasoned stylist with a loyal clientele, a recent beauty school graduate eager to learn, or someone with a strong customer service background looking to break into the beauty industry, this is where your next chapter begins.
Located in the heart of downtown Rutherford, we attract a loyal, style-conscious clientele, giving you the exposure and opportunity to succeed.
Salary : $20 - $25