What are the responsibilities and job description for the Sales / Program Coordinator position at Sub-Zero Group, Inc.?
The Sales Program Coordinator supports sales operations through auditing, program administration, pricing management, and reporting. The role also ensures accuracy, compliance, and operational efficiency.
Key Responsibilities
Sales Auditing & Accounting
- Process special credits and ensure proper expense allocation
- Track rebates, co-op, and promotional credits
- Maintain supporting documentation and distribute monthly reports
- Manage claim-back programs with appropriate documentation
Spiff Administration
- Administer dealer credits and commissions
- Prepare monthly and year-to-date reporting for spiffs and fees
- Coordinate with third-party administrators
- Audit claims on a regular basis, ensuring accuracy, resolving discrepancies, and enforcing policy timelines
Builder Programs
- Track builder registrations and purchases
- Monitor performance against program requirements and budgets
- Provide reporting on open orders and year-to-date performance
Projects
- Prepare project quotes and conduct monthly status reviews
- Partner with Sales leadership to improve processes and clarify responsibilities
Model Home / Personal Use
- Manage quoting and tracking
- Ensure compliance with policies and audit claims for proper reimbursement
Pricing
- Review and approve pricing sheets
- Maintain dealer pricing tools and program-specific pricing
- Support quoting tools and price book management
Compliance
- Research pricing discrepancies and report findings to leadership
- Maintain confidentiality and ensure adherence to company policies
Qualifications
- Strong analytical and organizational skills
- Experience in sales operations, accounting, or program management
- Proficiency in Excel and reporting tools
- High attention to detail with the ability to manage multiple priorities