What are the responsibilities and job description for the Front Desk Client Services Associate (Part Time) position at Stylin Paws Play Place?
Our Front Desk Client Services Staff play a key role in the success of our business. They are the first impression for clients and potential clients. We place a great value on providing an exceptional experience to the client both human and fur babies. We have an enthusiastic, caring, compassionate and friendly team of individuals who are genuinely vested in both the four-legged client and their humans.
The role requires an individual that enjoys interacting with both pups as well as their owners. The individual we seek must enjoy and have exceptional client services skills.
The Front Desk Client Services Associate greets clients as they arrive in our store. They address the needs of the client whether it be checking in for Day Stay, Indoor Dog Park, purchasing a coffee or other beverage, seeking information about our services or purchasing an item from our Pet Supplies.
Front Desk Client Services Associate Responsibilities:
Answering phone; scheduling appointments; greeting clients and pets in person and over the phone; checking pets in and out for Day Stay services and Vacation Club services; processing and collecting payment; maintaining and filing client records.
Assisting clients with retail purchases.
Checking in Indoor Dog Park clients and fulfilling drink requests and maintaining appaerance of dog park.
Client Services Associate Requirements & Expectations:
We seek an individual who is a self-starter, can work independently, dependable, honest, flexible, and have respect for animals of all kinds. Previous experience in an animal field is preferred, but not required. Must have basic computer skills and experience working with the public. Must be friendly, outgoing, possess strong communication skills, and enjoy working in a team environment!
While a demonstrated track record of highly successful client service experience and high energy is a must, no special experience or education required for this role, as it's simply about the individual.
Job Type: Part-time Evenings and weekends
Job Type: Part-time
Experience:
- Customer service: 1 year (Required)
Work Location: In person