Apartment Leasing Agent - Experienced

Job Overview
We are seeking a dynamic and experienced Apartment Leasing Agent to join our vibrant property management team. In this role, you will be the welcoming face for prospective residents, guiding them through the leasing process with enthusiasm and professionalism. Your expertise in property leasing, customer service, and legal administrative procedures will ensure a seamless experience for applicants while maintaining compliance with Fair Housing regulations and Section 8 guidelines. This position offers an exciting opportunity to leverage your sales skills, property management knowledge, and conflict management abilities to foster positive relationships and drive occupancy rates.

Duties

• Greet prospective tenants warmly, providing detailed tours of available apartments and community amenities
• Manage the leasing process from initial inquiry through application approval, including data entry and filing of all documentation
• Explain lease terms, contracts, and legal requirements clearly, ensuring compliance with Fair Housing laws and landlord-tenant regulations
• Utilize Yardi, OneSite, and other property management software to track leads, manage resident information, and generate reports
• Conduct thorough background checks, including Section 8 eligibility verification and LIHTC (Low-Income Housing Tax Credit) compliance
• Handle negotiations with applicants to upsell available units or lease extensions while maintaining professionalism and conflict management skills
• Coordinate with maintenance teams to ensure property upkeep aligns with leasing promises and resident satisfaction
• Maintain excellent phone etiquette when responding to inquiries and follow-up calls from prospective tenants
• Assist in facilities management tasks related to property maintenance requests or issues using CMMS (Computerized Maintenance Management System) tools
• Support legal administrative processes related to lease agreements, contracts, and compliance documentation

Requirements

• Proven experience as an apartment leasing agent or in property management with a focus on LIHTC, Section 8, or similar affordable housing programs
• Strong knowledge of landlord-tenant law, Fair Housing regulations, and legal administrative procedures
• Proficiency in Yardi, OneSite, Office Suite (Word, Excel), and data entry systems such as CMMS or similar platforms
• Excellent customer service skills combined with effective negotiation and conflict management abilities
• Ability to handle multiple priorities efficiently while maintaining attention to detail in filing and recordkeeping
• Experience in property leasing within a residential or multi-family environment is highly preferred
• Demonstrated understanding of property maintenance coordination and facilities management processes
• Exceptional phone etiquette along with strong administrative experience in real estate or property management settings
• MUST BE WILLING TO TRAVEL
• Bilingual

Join us as we create welcoming communities where residents feel valued! We are committed to fostering an inclusive environment that supports your professional growth while delivering outstanding service. This paid position offers the chance to develop your skills further within a vibrant team dedicated to excellence.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• Paid time off

Work Location: In person

Salary : $20 - $22