What are the responsibilities and job description for the Sales Support Administrator position at STUDSON?
YOUR MISSION
STUDSON is seeking a highly detailed and proactive Sales Support Administrator to join our team on-site in Sherwood, Oregon. You will play a vital role in providing administrative and operational assistance, ensuring a smooth and accurate sales process.
Key responsibilities will include:
- Assist outside Territory Representatives with order processing, quote generation and document preparation.
- Develop a deep understanding of our products and services and effectively communicate their features and benefits to potential customers as needed.
- Respond promptly to customer inquiries and maintain a positive, empathetic, and professional attitude toward them at all times.
- Route qualified opportunities to the appropriate Territory Representative for further development and closure as needed.
- Address customer concerns and redirect more complex issues to the appropriate team members.
- Ensure that marketing materials are up to date and readily available in SharePoint.
- Collaborate with the operations and logistics teams to ensure on-time delivery of products.
WHAT MATTERS MOST
- Proven experience in a sales support or administrative role where accuracy is critical
- Demonstrated ability to work independently, take initiative, and easily connect with people.
- Strong proficiency in MS Office. NetSuite experience is a huge plus.
- Prior experience in the Consumer Goods Industry is a major advantage.
- Skilled in time management and prioritization, with a focus on following through.
- Proven ability to establish trust and positive relationships through effective interpersonal skills.
This is a FULL-TIME role that comes with a competitive salary and full suite of benefits.
**Please note that the information outlined in this job description is intended to give a general overview of the tasks and responsibilities associated with this position at STUDSON. It is not exhaustive, and the job description may be subject to change**