What are the responsibilities and job description for the General Manager - Studio Golf Newport position at Studio Golf Club?
About Studio Golf
Studio Golf is a premium indoor golf performance, fitness, wellness and social club designed for golfers who want to improve their game and train like athletes. Our studios combine state-of-the-art golf simulators, expert coaching, strength training, recovery services, and a high-end social environment.
Members use Studio Golf to practice, train, compete, and connect with other golfers in a private, technology-driven environment. In addition to memberships, our locations host corporate events, private lessons, leagues, and brand activations.
Position Overview
The General Manager is responsible for the overall success of the Studio Golf Newport location, including membership growth, revenue performance, operations, staff leadership, and delivering a premium member experience.
This is a hands-on leadership role responsible for building community, driving membership sales, executing corporate events, and ensuring that the facility operates at the highest level. The General Manager will work closely with Studio Golf Management Co. leadership while managing the day-to-day operations of the studio.
Key Responsibilities
Staff Leadership
o Hire, train, and manage front desk staff while working with Studio Golf Management Co to hire and manage coaches and instructors
o Schedule staffing to ensure proper coverage and high service levels
o Provide ongoing training and performance management
o Foster a positive, team-oriented culture
Facility & Operations Management
o Oversee daily operations of golf simulators, gym equipment, and wellness areas
o Ensure all technology systems are functioning properly (TrackMan, booking systems, etc.)
o Coordinate maintenance and vendor relationships
o Maintain operational processes and policies
Member Experience
o Deliver a best-in-class hospitality experience for all members and guests
o Ensure the studio is consistently clean, organized, and operating at a luxury standard
o Build strong relationships with members and create a welcoming community
o Address member concerns quickly and professionally
o Organize and execute Member Events to build community and increase retention
Financial Performance
o Manage location revenue and expense performance
o Monitor key metrics including memberships, events, lessons, and simulator utilization
o Provide reporting and insights to Studio Golf leadership and Accounting teams
Membership Growth & Sales
o Drive new membership sales through tours, outreach, and local partnerships
o Maintain a high membership retention rate through strong service and engagement
o Manage inbound leads and convert prospective members into active memberships
o Execute local marketing initiatives and community engagement
o Build relationships with golf clubs, corporate partners, and local businesses
Corporate Events & Revenue Generation
o Drive corporate event bookings and private group experiences
o Develop relationships with companies in the Newport/Irvine business community
o Work with Studio Golf leadership on pricing, packages, and promotional initiatives
o Ensure all events are executed at a premium hospitality standard
Coaching & Instruction Oversight
o Support golf coaches and instructors in building lesson businesses
o Monitor lesson activity and ensure high quality coaching experiences
o Promote player development programs, clinics, and leagues
Qualifications
- 3 years experience managing a hospitality, fitness, golf, or membership-based business
- Strong leadership and team management skills
- Experience in sales, membership growth, or business development
- Excellent communication and relationship-building abilities
- Passion for golf, fitness, or sports performance preferred
- Ability to work evenings and weekends as needed
Key Success Metrics
The General Manager will be measured on:
- Member satisfaction
- Membership growth and retention
- Location Profitability
- Operational excellence
- Team performance and culture
- Lesson and simulator utilization
Why Join Studio Golf
- Be part of a fast-growing premium golf and wellness brand
- Work in a dynamic sports and hospitality environment
- Build relationships with passionate golfers and professionals
- Opportunity to grow with a rapidly expanding company