What are the responsibilities and job description for the Studio Concierge position at Studio 11?
About the Role:
Hey there! Are you a people person who thrives in a calm and uplifting space? Studio 11 is on the lookout for a Studio Conciergeto be the welcoming face of our Yoga & Wellness Center. If you love making others feel at home, keeping things organized, and radiating good vibes, than this might just be your dream job!
What You'll Be Doing:
Customer Service & Front Desk Magic:
- Welcome clients with a warm smile and help them check in for class.
- Handle phone calls, emails, and in-person questions with grace and positivity.
- Share the details on class schedules, memberships, and wellness offerings.
- Assist in administering our wellness services
- Process payments and memberships like a pro (while keeping it stress-free).
- Help resolve client concerns with kindness or loop in the manager if needed.
Administrative Wizardry:
- Keep client records updated using our studio software.
- Manage class schedules and help instructors with logistics.
- Track studio supplies and reorder when needed.
- Get creative with assisting with our social media content creation and help promote special events.
Studio Zen Keeper:
- Keep the studio and reception area sparkling clean and clutter-free.
- Sanitize mats and props after each class (because cleanliness = happiness).
- Sweep, mop, and vacuum floors — it’s all about that fresh feeling.
- Restock essentials like towels and refreshments (hydration is key!).
- Take care of our leafy green friends — happy plants, happy studio.
- Take out the trash and recycling (a little grounding activity, right?).
What We're Looking For:
- Friendly, approachable vibe with excellent communication skills.
- Previous experience in customer service (bonus points if it’s in a wellness or fitness setting!).
- Super organized and able to multitask like a champ.
- Basic tech skills (Spotify, Mindbody, Google Suite)
- A genuine love for yoga, wellness, and all things holistic.
Physical Zen Requirements:
- Lift up to 25 lbs (because props and supplies don’t move themselves).
- Comfortable being on your feet for a while — think of it as extra grounding.
Schedule & Perks:
- Varying shifts available (daytime, evening, and weekends).
- Competitive pay based on experience.
- Work in a peaceful, positive environment with a like-minded team.
Job Type: Part-time
Pay: $15.00 - $19.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $15 - $19