What are the responsibilities and job description for the Service Business Development Center Representative position at STS Staffing & Temporary Services?
Customer Service & Sales – Business Development Center (BDC)
High-End Auto Dealership – Henderson, NV
Pay: $19/hr
Schedule: Monday–Saturday (Closed Sundays)
**********MUST BE PUNCTUAL WITH STRONG ATTENDANCE RECORD**********
****MUST BE AVAILABLE TO WORK ON SATURDAYS AS SCHEDULED****
****Work schedule will be given onsite****MUST BE FLEXIBLE
Full-time Temp with potential to being hired on permanent
****MUST SUBMIT TO A BACKGROUND CHECK AND DRUG TEST****
*********MUST BE DRUG FREE OF ANY TYPE**********
We are seeking a professional, motivated, and customer-focused individual to join our Business Development Center (BDC) at a high-end automotive dealership in Henderson, NV. This role is ideal for someone with strong communication skills, excellent phone etiquette, and experience in customer service and sales.
Requirements
Must-Haves
- Must be available to work at least 3 Saturdays per month
- Must be flexible with scheduling (schedule provided on-site)
- Must have reliable transportation
- Must submit to a background check
- Must pass a drug test – must be drug-free of any type
- Ability to work in person at our Henderson, NV 89011 location
Job Responsibilities
- Provide exceptional customer service at all times
- Handle inbound and outbound calls in a professional manner
- Schedule service appointments for customers
- Follow provided scripts to complete customer survey follow-ups
- Up-sell recommended service add-ons
- Act as a liaison between the BDC, Service Department, and Parts Department
- Accurately enter customer information and handle scanning/faxing tasks
- Use computer systems and dealership software efficiently
Preferred Skills & Experience
- Call Center experience: 2 years (Required)
- Sales experience: 1 year (Required)
- Auto Dealership experience: 1 year (Preferred)
- Strong customer service and phone communication skills
- Ability to multitask in a fast-paced environment
- Computer literate with ability to learn new systems quickly
Job Type
Full-time | Temp-to-Perm Opportunity
Application Questions
- Are you available and willing to work on Saturdays?
#veg1
Job Type: Full-time
Pay: $19.00 per hour
Application Question(s):
- Are you available and willing to work on Saturdays?
- If you answered yes to working at an Auto Dealership, which one?
Experience:
- Call Center: 2 years (Required)
- Sales: 2 years (Required)
- working for an Auto Dealership : 1 year (Preferred)
Ability to Commute:
- Henderson, NV 89011 (Required)
Work Location: In person
Salary : $19