Account Manager

STRUCTURAL integrates technology-driven solutions with specialty contracting services to improve, protect, and enhance the existing infrastructure of owners directly, and in partnership with designers and contractors. STRUCTURAL offers a wide range of specialty repair and maintenance services and is the largest concrete repair contractor in the United States, with roughly 4,500 employees working from locations nationwide and in select international markets. STRUCTURAL is the open shop contracting business line of Structural Group.

We are currently recruiting for an Account Manager to be based in our Nederland, TX office.

As an Account Manager for STRUCTURAL, you’ll develop new and strengthen existing client relationships throughout the assigned accounts to pursue maintenance opportunities and secure fully executed contracts, purchase orders, and/or signed company proposals. All while supporting the company's vision to be the industry leader in developing and implementing technology-driven solutions to make new and existing structures stronger and last longer.

The successful candidate will also be responsible for:

• Bringing the full capabilities of the company to the market and for securing work
• Manage both the internal and external collaborative processes to ensure that our client's needs are met. Leveraging the capabilities of our Technologies and Operations teams while managing the client's fiscal requirements
• Understanding and applying the sales process consistently and can manipulate sales process to gain strategic advantage.
• Pursuing maintenance opportunities targeting reliability, inspection, maintenance engineering and other departments within account
• Manages sales process on bid-build and negotiated projects with a low complexity, generally up to $500K. Supports pre-construction team (Estimating, Operations)
• Serving as the primary point of contact with the customer for maintenance opportunities.
• Participating in Sales and Technical Training program. Delivers technical presentations to explain products and services to customers and prospective customers
• Maintaining involvement in industry trade association(s), trade shows, industry seminars, etc. to promote services and to learn about industry developments and trends
• Documenting account activities and keeping records of business transactions with customers and suppliers through CRM system. Effectively utilizes the current CRM software for contact management, opportunity management, prospecting, planning, and forecasting
• Working with sales leadership to write detailed Account Plans to develop new business; communicates company services and capabilities to potential customers; prospects and qualifies opportunities
• Developing and maintaining strong customer relationships
• Demonstrating dedication to safety and quality control on all projects
• Travel expectation is 25%

Preference will be given to candidates who meet the following criteria for this exciting position:

• Bachelor’s degree is preferred
• 5 years of relevant experience within sales and/or industrial construction/maintenance sales
• Strong prospecting skills required to identify and engage account contacts with multiple departments, including the ability to introduce the company’s services to clients, gradually progressing to more advanced interactions
• Demonstrates ability to develop strategy and collaborates with internal teams to develop deal strategy and proactively communicates critical information throughout the process
• Demonstrates a working knowledge of customer markets and stays current with market knowledge within assigned accounts
• Demonstrates ability to develop basic proposals. Develops, presents, or responds to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions
• Strong ability to recognize alternative solutions and strategies that align with customer expectations and/or competitor offerings and consistently apply these as strategies in the sales process

Our ideal Account Manager candidate is an innovative but decisive individual who can work effectively in a highly collaborative, team-based environment; can set goals and expectations while holding others accountable; can encourage and mentor others; is approachable, empathetic, and outgoing; can quickly gain trust and respect; and is able to establish and maintain relationships.

STRUCTURAL is proud of a company culture that promotes 24/7 safety and quality. We offer competitive compensation and benefits including medical and dental insurance, 401(k), paid holidays, vacation, tuition reimbursement, career development and growth opportunities, and a caring work environment.